Bad Customer

Bad Customer

요금제
무료
평점
3.9 (11)
개발자
Outlander

Identify problem customers before you ship.

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We say enough is enough. Bad Customer isn't like other anti-fraud tools. Most anti-fraud tools use algorithms to try to look for suspicious activity. We think the solution is much less complicated; we identify the "bad customers" by looking at their chargeback history with other sites.

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We say enough is enough. Bad Customer isn't like other anti-fraud tools. Most anti-fraud tools use algorithms to try to look for suspicious activity. We think the solution is much less complicated; we identify the "bad customers" by looking at their chargeback history with other sites. 더 보기
  • Identifies customers who have charged back on other sites.
  • Flag orders to PO Boxes or when billing/shipping are in different states.
  • Flag orders from customers who create multiple accounts.

언어

영어

이 앱은 한국어로 번역되지 않았습니다

범주

리뷰 (11)

전체 평점
3.9
평점 수준당 개수
  • 평점의 45%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 9%가 별 2개입니다
  • 평점의 36%가 별 1개입니다
2024년 10월 29일

Seems to be working great. It would be nice if I could define custom attribute & value for blocklist or at least we had a phone number block list alongside email blocklist.

I would like to block customer by email as well as phone number.

Moremo
아랍에미리트
앱 사용 기간 39분
2024년 6월 21일에 편집됨

Would be a great app if you could search emails or addresses after you input them. Our list is long and it's a pain to have to look through the whole thing to find one customer to see why they are blocked. Please add a search feature!

Thanks for adding the feature so fast!

WOLFpak
미국
앱 사용 기간 거의 3년
답글 Outlander개 2024년 6월 21일

This is a great suggestion and has now been added to the app. Take a look and let us know what you think. Thank you!

2023년 7월 26일

Remove a note from a customer's order for no reason. Idk if it was a glitch but because the app auto removed the customer's note even though they were not flagged and we ended up missing the note asking us to hold their order and ended up getting a chargeback from the customer cause we sell perishable products and the customer was not able to be there to receive their order and blamed us for not seeing their note which was removed by Bad Customer so we are now having to deal with a chargeback and probably are going to lose money on that order.... Been using it for months and haven't seen any value in it as the app also auto tags all the trigger tags even if only 1 trigger is activated which is not helpful... Its yet to identify a bad customer and prevent a person who is clearly a serial chargeback fraudster...

Windy City Aquariums
미국
앱 사용 기간 대략 1년
2022년 4월 5일

Would be a good app if it actually blocked bad customers. All it does is email an alert which is easy to miss prior to processing the order.

Tech Instrumentation
미국
앱 사용 기간 8개월
2021년 5월 26일

I like that this app monitors for problem customers from multiple databases at the time the order is placed. By adding to my own blocked list, this app helps me keep track of customers I don't want to sell to (Multiple returns, too much drama, one-star review because of the post office, etc). The blocked list just reminds you. You can still process the order if you choose to. Excellent app with excellent support. Highly recommended.

My Righteous Apparel
미국
앱 사용 기간 11일

지원

앱 지원은 Outlander에서 제공합니다.

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

개발자

Outlander

5744 Berkshire Valley Rd, Ste 174, Oak Ridge, NJ, 07438, US

출시됨

2021년 3월 19일

이 앱과 비슷한 더 많은 앱 보기

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