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I could not be happier with the level of service that I received from the Smartify/Secomapp team. Steve Nguyen was especially responsive and patient. We worked together on some customisation that was important for us from a branding perspective. There was a lot of to'ing and fro'ing ... and Steve remained good natured throughout. I have deployed the app in a couple of key places on my website ... and it will enable me to significantly improve the user experience for our customers. Thanks again team for your generosity and professionalism.|
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2026 Update: App seems to have died and customer service non existant. Not a good way to wind down a service guys. Reducing 5 star review to 1 star.
App works very well and is easy to use. Customer service is quick and efficient. five stars no doubt
Same as big haat. Have a huge black friday sale and the slider is breaking our page. Emailed support multiple times, and the developer weeks ago. No response. They don't care. Unacceptable. Now after this review I'm guessing they'll be responding and giving me an excuse of some sort. Lame!
Very usefull app, we use it in our site and works great. Is perfect to show products and images. Great for slide images http://www.alkilaevent.mx
Great app with great support, especially for a free version!
We are using this app and facing some issue regarding slider, images not loading on page .i have send 4 time email last 5 days but till not did not get any response. Bad service.
Hi there,
we are very sorry to hear that you have trouble with contacting our support team. As our team checked, your emails have been marked as spams by G-Mail, which made them unable to be shown in our ticket system. Our agent has got in touch with you and we will try to fix your issue right away. Please rest assured as customers are always our highest priority.
Best banner app we have tried, very pleased with the various modes. Customer support was excellent when needed. Highly recommended.
Very nice customer support aswell as a fine working product, i am really satisfied. The communication with the support was quiet quick and my problems were solved in no time. All in all a really nice app!
Great app to add custom sized banners to your store. It helped me a lot. Great customer service as well. Thanks!
Always great service!
I needed a customization on my app and Thierry helped quickly and efficiently. I highly recommend!
