Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 30, 2022

its a good app however the printing is horrible , they stated that i need to purchase higher DPI printer , i am using the most common label printing Zebra ZD410

NYCK - New York City Kicks
United States
Time spent using app: 8 months
Gookit, Inc. replied May 30, 2022

Hello NYCK, thanks for the review.
Our app offers a fully-customized layout design for the merchants, including images and the capability of moving label elements. It needs a higher dpi than other solutions.
About the issue, we have checked for you. In terms of Zebra, ZD410 has two dpi settings; you may need to adjust dpi with your printer dialog. The manual said:
56mm (2.20 inches) max @ 203 dpi • 54mm (2.12 inches) max @ 300 dpi

We will add the printer configuration tutorial based on your case. We appreciate your feedback, and the information will make our app better.

Don't hesitate to get in touch with us through the chatbox, and we can check if there is a configuration we can adjust to your local environment.

Let me know if you need anything else, and I am happy to help.

- Will