Barcode Man: Label Printing

This application was very useful before the last update. Before the update, the list of products was in order of creation; since this update, the products are in alphabetical order. That a big issue for our business.

Otherwise, it's great!

App Working Good... Customer Service is also helpful

Downloaded the app. I wanted to print labels with a description and barcode which means I had to do the paid level. No problem, it's not expensive. Generated barcodes and created my labels with no problem. I could not get the labels to print in the right direction. I tried manipulating the elements in the labels and the preferences on my printer. Contacted customer service, explained my difficulties and sent them a picture of my problem as requested. The next morning, I received an email containing a pdf that they created. Asked me to print it and send a picture of the result. Same result as before. Sent picture. Two days later and I've still not heard anything back from them. Uninstalling and finding an app that works with Customer Service I can chat with.

Will Yu was really helpful and didn't give up until he had helped us resolve the problem - which he did successfully.

Update: The fixed the issue and offered me a 2 months refund. I thank them for their assistance.

The app used to work great but since the update it always crashes when generating labels. Basically the app takes the original product image (which is usually large in size) instead of using cdn to get a lighter image from Shopify, and this is causing issues. I informed support but they didn't fix it so now I will have to find a similar app.