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Was vulnerable about my learning disability that chat was not the best support. After 3+ hours on chat we then moved to a collab request. Prior I showed them what labels I needed for to be compliant. They could not deliver. I uninstalled the app same day ( should be a trial still) they are charging me for the year.
Hi,
My name is Kwaku, I'm one of Kodbar co-founders. I'm sorry to hear that you were having trouble configuring your labels with our support team.
Our App was actually ...
App used to function well but lately the app has been assigning the same barcode to different products resulting in duplicate items with the same UPC.
Support is horrible and still have not received a valid explanation or fix.
Hi,
A week ago, we sent you an email explaining this unfortunate situation; in the same way, a version of the app was launched with the solution to this situation last week. ...
The app is currently not working. It wont load at all and because it is so crucial to our fulfilment process everything is on halt right now. I have gotten in touch with the developers, please get back to me ASAP!
Hi,
I'm sorry about this. We had a temporary overload of our servers. Our servers are back up and we are working on a permanent fix as we talk to prevent this from happening ...
I bought the basic plan - paid for a year's subscription - to find out that I cannot print the barcodes unless I upgrade. There are cheaper options on the Shopify App Store.
Hi,
I'm sorry to hear that you noticed that after subscribing but it's indicated both on our Shopify page and our Pricing page that printing is available starting the ...
Reduced rating from 5 star to 1 star. The app got "stuck" after I uploaded my own barcodes. I requested help from support and never heard anything back. I deleted it. Very disappointing.
Hi,
I'm really sorry to hear that you were experiencing issues with our app. I double-checked our ticketing system and we can't find any email from you. Is it possible that ...
Totally useless, don't waste your money
Hi,
I'm sorry to hear that you are unsatisfied with our app. We didn't receive any message that you needed help. We would love to schedule a call to help you get started. You ...
uMA PORCARIA DE PROGRAMA! COLOQUEI, NÃO FUNCIONOU, O GOOGLE DETECTOU ERRO! E AGORA ESTOU TENDO QUE ENTRAR DE PRODUTO EM PRODUTO APAGANDOS OS CÓGISO PORCARIAS GERADOS! NAO SME
Hi,
I'm sorry to hear that you were having problems with our app. We would love to schedule a call to help you get started. You can email us at support@nowinstore.com, and we ...
Dont waste your time Unfriendly impossible to use Basic things like save keys add a place to see your templates choose printers etc.. are not there
Hi,
I'm sorry to hear that you weren't had trouble using our app especially since we did a lot of efforts to create a seamless integration to the Shopify admin interface.
...
Absolutely terrible. Doesn't do anything and has a terrible interface. Don't waste your time and money. Bullshit.
Hi Aiden,
I'm sorry to hear that you had a bad experience with our app. We saw that you wanted to print custom size labels, descriptions, and add images to send them to your ...