Overall rating
2.9
Counts per rating level
  • 58% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 31% of ratings are 1 stars
December 2, 2023

Totally useless, don't waste your money

My Store
United States
About 1 hour using the app
Now In Store Inc. replied December 4, 2023

Hi,

I'm sorry to hear that you are unsatisfied with our app. We didn't receive any message that you needed help. We would love to schedule a call to help you get started. You can email us at support@nowinstore.com, and we will arrange the details.

I hope we will be able to talk soon.
Kwaku

April 4, 2023

App used to function well but lately the app has been assigning the same barcode to different products resulting in duplicate items with the same UPC.

Support is horrible and still have not received a valid explanation or fix.

Veiled
United States
Over 1 year using the app
Now In Store Inc. replied April 5, 2023

Hi,

A week ago, we sent you an email explaining this unfortunate situation; in the same way, a version of the app was launched with the solution to this situation last week. We constantly work so that our users do not have bad experiences with our application since your satisfaction is our primary objective.

We would love to have a call with you to solve this once and for all.

Best,
Kwaku

September 22, 2020

The app is currently not working. It wont load at all and because it is so crucial to our fulfilment process everything is on halt right now. I have gotten in touch with the developers, please get back to me ASAP!

House of Flowers
Sweden
4 months using the app
Now In Store Inc. replied September 22, 2020

Hi,

I'm sorry about this. We had a temporary overload of our servers. Our servers are back up and we are working on a permanent fix as we talk to prevent this from happening again.

Best,
Kwaku

October 30, 2020

I bought the basic plan - paid for a year's subscription - to find out that I cannot print the barcodes unless I upgrade. There are cheaper options on the Shopify App Store.

Bijoux Belle
United States
15 days using the app
Now In Store Inc. replied October 30, 2020

Hi,

I'm sorry to hear that you noticed that after subscribing but it's indicated both on our Shopify page and our Pricing page that printing is available starting the Standard plan.

While you may find cheaper solution on the App Store, they do not offer as much design customization for the barcodes and they don't offer the same level of integration that our app with the Shopify admin interface (print all barcodes from specific orders with a click, print barcodes from a selection of products, ...).

Best,
Kwaku

Edited June 28, 2020

Reduced rating from 5 star to 1 star. The app got "stuck" after I uploaded my own barcodes. I requested help from support and never heard anything back. I deleted it. Very disappointing.

Famous Media Brands
United States
6 days using the app
Now In Store Inc. replied June 28, 2020

Hi,

I'm really sorry to hear that you were experiencing issues with our app. I double-checked our ticketing system and we can't find any email from you. Is it possible that you tried to contact us via our feature request section and not our live chat system?

Anyway, I'm not sure what happened but you can reach me directly at my personal email kwaku@nowinstore.com and I will take care of your issue ASAP.

We have customers uploading barcodes every day without any problem so whatever your issue is, I'm confident that it can easily be resolved in the next 24 hours.

Again, my apologies for the inconvenience.

Best,
Kwaku

March 26, 2023

uMA PORCARIA DE PROGRAMA! COLOQUEI, NÃO FUNCIONOU, O GOOGLE DETECTOU ERRO! E AGORA ESTOU TENDO QUE ENTRAR DE PRODUTO EM PRODUTO APAGANDOS OS CÓGISO PORCARIAS GERADOS! NAO SME

Azzura
Brazil
About 1 hour using the app
Now In Store Inc. replied March 27, 2023

Hi,

I'm sorry to hear that you were having problems with our app. We would love to schedule a call to help you get started. You can email us at support@nowinstore.com, and we will arrange the details.

I hope we will be able to talk soon.
Kwaku

December 13, 2020

Dont waste your time Unfriendly impossible to use Basic things like save keys add a place to see your templates choose printers etc.. are not there

GraceHats
United States
12 minutes using the app
Now In Store Inc. replied December 14, 2020

Hi,

I'm sorry to hear that you weren't had trouble using our app especially since we did a lot of efforts to create a seamless integration to the Shopify admin interface.
Most of our features are accessible through the More Button from the different menus of the Shopify admin interface. Maybe this is the reason why you couldn't find the features you are looking for.

Do not hesitate to contact us on chat if you need any assistance.

Best,
Kwaku

July 6, 2020

Absolutely terrible. Doesn't do anything and has a terrible interface. Don't waste your time and money. Bullshit.

Rex Specs
United States
10 minutes using the app
Now In Store Inc. replied July 6, 2020

Hi Aiden,

I'm sorry to hear that you had a bad experience with our app. We saw that you wanted to print custom size labels, descriptions, and add images to send them to your customers. This is actually not the purpose of our App.

The main focus of our App is to automatically generate and assign barcodes to products. We do also offer the possibility to print those barcodes on small labels so that you can stick them on products but since you want to print larger labels with more information and images, you will need to use the barcode feature of our other app.

You can find it at the following location:
https://apps.shopify.com/automatic-catalog-builder

Please let us know if you have any questions.

Best,
Kwaku