The team at Bavard has been super helpful and available to answer our questions and help us get set up. Chatbot installation was quick and easy using their app on the Shopify App store and their team has worked with us every step of the way to continually make enhancements and keep things running smoothly. We like that the bot can answer customers’ FAQs and get them connected with my team to chat live whenever the escalation is necessary. There is a lot of flexibility in creating the response paths and we have gotten a bunch of leads from adding the bot that we likely would have missed otherwise. We are really happy to have found a chatbot that works well for us first go. Thanks Bavard!