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We receive a lot of help from the Targetbay team to get high quality emails from our business to our customers. A perfect, personalized touch to get the strongest results using templates and communicating how it all works. Helen is incredibly helpful and produces content better than I could do on my own. Her service is top of the line.
Ron helped us better understand some of the features of BayEngage and gave great tips for our account!
BayEngage has been great to work with so far. They are very concerned with our success, highly responsive, and willing to meet our individual needs. The interface to the customer (us) is excellent, easy to understand and very logical. I've been particularly impressed with their onboarding process and speed at which they have gotten us up and running.
I would highly recommend BayEngage!
The BayEngage application and staff have both greatly improved our e-mail marketing program. The templates are eye-catching, professional, and highly customizable. BayEngage allows us upload and segment our customer databases, whether they come from Shopify or elsewhere. This allows us to have a single place to update our subscriber list and create tailored e-mail campaigns for certain groups of customers. The BayEngage staff has always been helpful in keeping our e-mail program as efficient as possible. They are US-based, easy to reach, and have been responsive to any requests we have submitted. There are many other BayEngage tools we hope to explore in the future, and would like to thank Pon, Danielle & the BayEngage staff for the success we have had with their program!
We are a small business getting started with SMS and Email marketing and BayEngage, specifically Senthil, have been patient, knowledgeable and so helpful in getting us up and running. He is extremely responsive which is a huge plus. Customer service is exceptional. We highly recommend their service.
We are a small business store that uses this platform for our website popups and automations, reviews, email campaigns, and Adroll. We are seeing an increase in subscribers and engagement in email campaigns. The team is very helpful and responsive to all of our questions and concerns.
I have tried many apps to handle my emails for my company. However, none have had the templates that I needed except BayEngage. They are very colorful and professional. Their customer service is very helpful too. Putting the emails together is easy to do but if I ever feel stuck, they step in and help. If I had to state one thing that I would improve, it would be the ability to write a review for this company. It is very difficult to write a review. I had to go to the backend of my shopify store, copy it's 'shopify URL' and paste it in the box requesting my store name. It would not allow me to type it in no matter how I typed it. Been trying for months. Just figured out a work around today. Overall, I am very pleased with this company. Would highly recommend its services. I am now trying out their retargeting ads through Target Bay. They did all the coding, which helped alot. Thanks guys!
BayEngage is an excellent alternative to other platforms with the added advantage of a very responsive and savvy support team. The app layout is familiar and easy to navigate and is more affordable than many competitors. The image search and edit feature within email templates & campaigns save significant time as well. Good app with a strong team behind it.
Thanks for your review.
Senthil and everyone at Bay Engage / Target Bay are wizards and so very helpful! I really enjoy using this app for my business . The tool are very easy and really helps keep my data organized. Of course the shopify integration is seamless. Thank you!
The personalized service and organization are unbelievable. I have a one on one account rep who helps with ideas - or even greats ideas that are on brand to ensure I'm using their service and getting the most out of it. She's prompt, sends reminders, is accurate 99% of the time and a time saver. The company is nice and personalable and easy to work with too. Fair pricing and more affordable than the other solutions I was piecing together with other services and in house staff - and this gets done on time! That was tough to do before. Email marketing always took a back seat for our small business and it shouldn't. The numbers show it's worth investing in this service - and their reporting is clear. RECOMMENDED!