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I've been a customer for a couple of years now and Helen has been very helpful with my email campaign management. I'm seeing good results with my marketing campaigns and the system is easy to use.
Great team! Very attentive and willing to assist us to achieve our marking goals. App works great and is user friendly. Highly recommend.
Great experience. Saving a ton of money. Dont be fooled by the high presure companies.
We couldn't be happier working with BayEngage. It's rare you get such great customer service and phone and email support so you know your maximizing this app and service, thanks Danielle!
Ever since we moved from another email/sms platform over to BayEngage, it has been a breath of fresh air. We have received great service and if there are ever any questions/concerns, the team gets back to us faster than I even expect.
I'm even saving on the cost from what I was paying another platform before coming over to BayEngage.
Highly, highly recommend using them!
I was new to their templates and had a question so I reached out for help and immediately was given advice how to use. I didn't wait too long after exchanging a few emails. It is very convenient, and straightforward to use, I was just super tired and felt the need to reach out for help. Customer service is 100%. Templates are given which make it a huge plus! Definitely recommend!
Great App. We onboarded several months ago and the support team is excellent. They are continually adding new features for SMS and EMAIL campaigns PLUS the owner of the company called me personally and asked "my thoughts" on anything they could do to improve. I was pleasantly surprised. :)
I was so afraid that I I couldn't afford the services as I am a very small shop, but you can't NOT have this app. I have been assigned someone I adore (AK/Bala) and they have walked me through every step of the way. If you're hesitant, sign up for a demo and see everything they can do for your site! I'm so glad to be working with them!
Hi have used Bay Engage and Target Bay for a few years now and have had no issues. The messages are super easy to create and schedule. I like the tracking and reporting the best as I get a true picture of how my messages are performing. I would highly recommend using them.
I wish I can give a zero-star review for their product and service. I installed the trial version, and then immediately upgraded to the $10 version to try out their service. The emails never worked. So I uninstalled soon after, and I reported this to the customer service, and they said they would do a refund.
No refund, no service!!
Stay away from this app.