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We really love what this app has done for our campaigns. We're able to work much more quickly. We love the integration with Shopify.
We contracted with BayEngage and TargetBay several months ago, replacing Klaviyo and our reviews app. We are SO pleased with the quality of the apps and even more importantly, the number of reviews that are being completed has quadrupled since we moved to them. Ron is our customer service rep and he is 100% responsive, answers my questions almost immediately, and has even worked on some custom responses to our needs. I highly recommend them!
Target Bay was straightforward to get set up. We were coming from Klaviyo, which needed to be faster when trying to set up emails. Klaviyo also charged a significant amount to have all of the emails set up. With Target Bay, they set everything up for free and walked us through how to use everything and verify the content was good. Ron has been very helpful reaching out to us regularly and giving great advice on how to increase conversions.
Initially i was having trouble with the support. But now everything is perfect. The support team is really helpful and makes everything clear. I recommend it.
The customer service is incredible. I have a dedicated person whom I can email or call anytime I have questions or need advice about how to use the app. So much better than the other app I was previously using.
I feel like a true web designer using this app (spoiler: I am not one). Easily create beautiful email templates to send to all your customers with this user friendly platform. The possibilities are limitless and they have the BEST CUSTOMER SERVICE. 5 STARS
We have recently made the switch to TargetBay, the support team has been very responsive, staying on top of any issues that arise.
A++
Ron spent an enormous amount of time with us helping us to create and upload all necessary forms and pop ups, walking us through each stage and every problem. We could not have done it without him.
As most companies do not want to talk to their customers these days, Ron's help over the phone was a breath and fresh air and a great relief from the fear that we might do something wrong.
Thank you!
The best! We have had tremendous success using BayEngage. It is a very robust platform that continues to grow with us. This app lets us get extremely detailed with our emails, and includes features like A|B testing, which is valuable for our market research. The support staff is also great and really made the onboarding process painless! Danielle, our BayEngage Account Manager, has been there with us all along the way, and has been a huge help with getting our marketing department familiar with this new software.
BayEngage and BayReviews have immediately increased our potential to reach out to our customer base in fun and exciting ways! We have seen a good amount of growth since adding TargetBay apps to our site, and I would highly recommend them to anyone with a substantial customer base!