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Service is always good, a lot of functionality for far lower price than other email co's. Ron is always there to help me as my dedicated account rep, always recommends new functionalities and ideas.
We've been using Target Bay for a couple of months already. The whole team has been really helpful and reply really fast to all our concerns. I would give them 5 stars right away if it wasn't for some issue we had to work on. Overall it has been a great app and it's working fine. Thanks to Ron for being so helpful and responsive! He is great!
Trash, test emails don't work, it says I need "activation" which is euphemism for money with these Apps here.
I appreciate the feedback and understand your frustration. We have restricted the ability to send test emails for unverified accounts because we have seen a lot of scammers installing the app and sending spammy emails.
This negatively impacts our sending infrastructure and impacts all our legit clients like you. We take our email deliverability seriously to help you and our other clients. We can activate your account and more than happy to set up your authenticated domain. Thanks for your understanding.
The best! Thank you, KJ. The initial set-up was painless. I really appreciated being walked through the whole process. You don't find that type of support everywhere.
I wish I can give a zero-star review for their product and service. I installed the trial version, and then immediately upgraded to the $10 version to try out their service. The emails never worked. So I uninstalled soon after, and I reported this to the customer service, and they said they would do a refund.
No refund, no service!!
Stay away from this app.
I feel like a true web designer using this app (spoiler: I am not one). Easily create beautiful email templates to send to all your customers with this user friendly platform. The possibilities are limitless and they have the BEST CUSTOMER SERVICE. 5 STARS
Everyone is very helpful with showing you how to use their system. It is very easy to use and fast! Really enjoy BayEngage.
We have used this company (Target Bay) for quite a few years now, and the team is amazing. They stay on top of all the communication. If I didn't know how to do something, they were there with a screen share walking me through it. I am a busy business owner, like most of you reading this. I don't have time to follow through on TONS of my passion projects as well as some important ones. The team at Target bay / BayEngage will take this off your plate and free you up to do more important things. Give them a try, you won't regret it. Shopify Store since 2015
Business established 2008
The best! We have had tremendous success using BayEngage. It is a very robust platform that continues to grow with us. This app lets us get extremely detailed with our emails, and includes features like A|B testing, which is valuable for our market research. The support staff is also great and really made the onboarding process painless! Danielle, our BayEngage Account Manager, has been there with us all along the way, and has been a huge help with getting our marketing department familiar with this new software.
Bay Engage is an intuitive, easy to use system that makes creating campaigns super easy! Customer support from Danielle is a 10 out of 10!
In addition, the team at Target Bay is very proactive and made sure my email deliverability is in prepared for ever evolving terms and from major platforms like google and yahoo. Big thanks to the entire team at Bay Engage!