BayEngage Email Marketing, SMS

I have been using this app since the Fall of 2021. In addition to the features, which are great, I especially value the excellent customer support which is always, timely, accurate and courteous.

The best part about using BayEngage is the incredible support that we've received from Pon, Bala, KJ and the rest of the team. I feel as though they are deeply invested in the success of our business and respond to our questions/concerns extremely quickly and with great care.

We receive a lot of help from the Targetbay team to get high quality emails from our business to our customers. A perfect, personalized touch to get the strongest results using templates and communicating how it all works. Helen is incredibly helpful and produces content better than I could do on my own. Her service is top of the line.

Ron helped us better understand some of the features of BayEngage and gave great tips for our account!

BayEngage has been great to work with so far. They are very concerned with our success, highly responsive, and willing to meet our individual needs. The interface to the customer (us) is excellent, easy to understand and very logical. I've been particularly impressed with their onboarding process and speed at which they have gotten us up and running.
I would highly recommend BayEngage!

The BayEngage application and staff have both greatly improved our e-mail marketing program. The templates are eye-catching, professional, and highly customizable. BayEngage allows us upload and segment our customer databases, whether they come from Shopify or elsewhere. This allows us to have a single place to update our subscriber list and create tailored e-mail campaigns for certain groups of customers. The BayEngage staff has always been helpful in keeping our e-mail program as efficient as possible. They are US-based, easy to reach, and have been responsive to any requests we have submitted. There are many other BayEngage tools we hope to explore in the future, and would like to thank Pon, Danielle & the BayEngage staff for the success we have had with their program!

We are a small business getting started with SMS and Email marketing and BayEngage, specifically Senthil, have been patient, knowledgeable and so helpful in getting us up and running. He is extremely responsive which is a huge plus. Customer service is exceptional. We highly recommend their service.

We are a small business store that uses this platform for our website popups and automations, reviews, email campaigns, and Adroll. We are seeing an increase in subscribers and engagement in email campaigns. The team is very helpful and responsive to all of our questions and concerns.

I have tried many apps to handle my emails for my company. However, none have had the templates that I needed except BayEngage. They are very colorful and professional. Their customer service is very helpful too. Putting the emails together is easy to do but if I ever feel stuck, they step in and help. If I had to state one thing that I would improve, it would be the ability to write a review for this company. It is very difficult to write a review. I had to go to the backend of my shopify store, copy it's 'shopify URL' and paste it in the box requesting my store name. It would not allow me to type it in no matter how I typed it. Been trying for months. Just figured out a work around today. Overall, I am very pleased with this company. Would highly recommend its services. I am now trying out their retargeting ads through Target Bay. They did all the coding, which helped alot. Thanks guys!

BayEngage is an excellent alternative to other platforms with the added advantage of a very responsive and savvy support team. The app layout is familiar and easy to navigate and is more affordable than many competitors. The image search and edit feature within email templates & campaigns save significant time as well. Good app with a strong team behind it.