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We moved to Shopify and were sent to another company by our developer. We were using both Bay Engage and Target Bay. Wish we had never left. Glad to say we are back to this team that actually cares about their customers. They know what they are doing and the results are better.
Service is always good, a lot of functionality for far lower price than other email co's. Ron is always there to help me as my dedicated account rep, always recommends new functionalities and ideas.
The best! Thank you, KJ. The initial set-up was painless. I really appreciated being walked through the whole process. You don't find that type of support everywhere.
I wish I can give a zero-star review for their product and service. I installed the trial version, and then immediately upgraded to the $10 version to try out their service. The emails never worked. So I uninstalled soon after, and I reported this to the customer service, and they said they would do a refund.
No refund, no service!!
Stay away from this app.
I feel like a true web designer using this app (spoiler: I am not one). Easily create beautiful email templates to send to all your customers with this user friendly platform. The possibilities are limitless and they have the BEST CUSTOMER SERVICE. 5 STARS
Everyone is very helpful with showing you how to use their system. It is very easy to use and fast! Really enjoy BayEngage.
We have used this company (Target Bay) for quite a few years now, and the team is amazing. They stay on top of all the communication. If I didn't know how to do something, they were there with a screen share walking me through it. I am a busy business owner, like most of you reading this. I don't have time to follow through on TONS of my passion projects as well as some important ones. The team at Target bay / BayEngage will take this off your plate and free you up to do more important things. Give them a try, you won't regret it. Shopify Store since 2015
Business established 2008
The best! We have had tremendous success using BayEngage. It is a very robust platform that continues to grow with us. This app lets us get extremely detailed with our emails, and includes features like A|B testing, which is valuable for our market research. The support staff is also great and really made the onboarding process painless! Danielle, our BayEngage Account Manager, has been there with us all along the way, and has been a huge help with getting our marketing department familiar with this new software.
Bay Engage is an intuitive, easy to use system that makes creating campaigns super easy! Customer support from Danielle is a 10 out of 10!
In addition, the team at Target Bay is very proactive and made sure my email deliverability is in prepared for ever evolving terms and from major platforms like google and yahoo. Big thanks to the entire team at Bay Engage!
The options are endless. Extremely user friendly. Vast array of FREE stock photos and they've even included free filters and tons of editing tools for images. Way more fonts to choose from than competitors. Personalized subject line, endless segment options. Truly an impressive email marketing system. Been using them for years and they have updated and upgraded basically every feature I have raised concerns about. Their customer service is TOP NOTCH. Anything you need, they will find a way to make it happen. They always respond the same day. You don't get that kind of personalized service from mailchimp or constant contact. I have used them all. Thank you Bay team.