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We really love what this app has done for our campaigns. We're able to work much more quickly. We love the integration with Shopify.
We contracted with BayEngage and TargetBay several months ago, replacing Klaviyo and our reviews app. We are SO pleased with the quality of the apps and even more importantly, the number of reviews that are being completed has quadrupled since we moved to them. Ron is our customer service rep and he is 100% responsive, answers my questions almost immediately, and has even worked on some custom responses to our needs. I highly recommend them!
Target Bay was straightforward to get set up. We were coming from Klaviyo, which needed to be faster when trying to set up emails. Klaviyo also charged a significant amount to have all of the emails set up. With Target Bay, they set everything up for free and walked us through how to use everything and verify the content was good. Ron has been very helpful reaching out to us regularly and giving great advice on how to increase conversions.
Initially i was having trouble with the support. But now everything is perfect. The support team is really helpful and makes everything clear. I recommend it.
The customer service is incredible. I have a dedicated person whom I can email or call anytime I have questions or need advice about how to use the app. So much better than the other app I was previously using.
I'm very much looking forward to utilizing the BayEngage app for my sales/marketing. Seems quite intuitive and straightforward, with great features. Thank you, TargetBay/BayEngage team!
Ron is very helpful and always there when we need him! Excellent account services! Love the templates with the application.
We have recently made the switch to TargetBay, the support team has been very responsive, staying on top of any issues that arise.
A++
Ron spent an enormous amount of time with us helping us to create and upload all necessary forms and pop ups, walking us through each stage and every problem. We could not have done it without him.
As most companies do not want to talk to their customers these days, Ron's help over the phone was a breath and fresh air and a great relief from the fear that we might do something wrong.
Thank you!
We love this new app and highly recommend it! So far, it meets our email marketing needs by integrating well with our Shopify platform, and makes life simpler for our small business.