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Target Bay was straightforward to get set up. We were coming from Klaviyo, which needed to be faster when trying to set up emails. Klaviyo also charged a significant amount to have all of the emails set up. With Target Bay, they set everything up for free and walked us through how to use everything and verify the content was good. Ron has been very helpful reaching out to us regularly and giving great advice on how to increase conversions.
Initially i was having trouble with the support. But now everything is perfect. The support team is really helpful and makes everything clear. I recommend it.
The customer service is incredible. I have a dedicated person whom I can email or call anytime I have questions or need advice about how to use the app. So much better than the other app I was previously using.
We've been using Target Bay for a couple of months already. The whole team has been really helpful and reply really fast to all our concerns. I would give them 5 stars right away if it wasn't for some issue we had to work on. Overall it has been a great app and it's working fine. Thanks to Ron for being so helpful and responsive! He is great!
I'm very much looking forward to utilizing the BayEngage app for my sales/marketing. Seems quite intuitive and straightforward, with great features. Thank you, TargetBay/BayEngage team!
Great so far! Going above and beyond and Pat, Ron and KJ really helped me out getting setup and to take things to the next level.
BayEngage has been incredibly helpful in mass marketing to our customers. They have functions for automated emails, some customer activity tracking, SMS options, and more depending on what you're looking for. Ron has been a very useful asset in helping us figure out any issues that we have and provide some suggestions on automations we could set up, and assisting on how to set them up if we need help.
We have recently made the switch to TargetBay, the support team has been very responsive, staying on top of any issues that arise.
A++
Ron spent an enormous amount of time with us helping us to create and upload all necessary forms and pop ups, walking us through each stage and every problem. We could not have done it without him.
As most companies do not want to talk to their customers these days, Ron's help over the phone was a breath and fresh air and a great relief from the fear that we might do something wrong.
Thank you!
We love this new app and highly recommend it! So far, it meets our email marketing needs by integrating well with our Shopify platform, and makes life simpler for our small business.