BD Bulk Discount Price Editor , 117 anmeldelser
The description of the Price Plan is very vague. The app didn't provide complete information at the time of installation. As per the Free plan, I can list 10 products for free. I had listed 8 products but they still charged me for the Basic plan. As I had to change one product in the listing, as per the instructions I deactivated the campaign and changed the product and activated again. Only upon contacting them they are providing an explanation that in this case the app considers 8x2=16 products listed. This is no where explained in their instructions or FAQs. Their customer service is also very very slow. AVOID THIS APP.
Update: Even after disabling all the campaigns and not using the app, they have still charged me for the 2nd month. I am already disputing the first charge and they are very slow in replying. It has been over a week since I have written to them but still no reply.
We apologize for any confusion regarding the Price Plan. Our app takes into account any changes made to the price of a product, regardless of whether the change is an increase or a decrease. This means that if there are changes made to the product listing, such as in your case, the app takes this into account and the pricing may reflect this change. This information is provided on the app page and during installation.
We strive to provide the best customer service and respond to all support requests as quickly as possible. If you are still waiting for a response from us, please reach out to our support team again and we will assist you further.
Regarding the billing, the app was not deleted and the subscription was not canceled, so it was billed automatically. We will be happy to assist with any billing concerns and ensure that your account is up to date.
Thank you for bringing this to our attention.
Dont use this app, this app has messed up my shop completely, I have done everything to remove this app as suggested by them, yet I still have a sales widget on my product pages. Customer service non existent when I finally heard back they blame my theme. My theme was an expensive theme very well known, i trust them more than some lousy app on here! Also my theme provider said it was the apps fault that they have the coding which I assumed too with my basic knowledge!
Dear Sisi And Seb,
We apologize for any issues you have encountered with our app. It's important to note that our app operates independently and does not interact with the store theme in any way. Our primary function is to make mass changes to prices in the database according to a set schedule. The sales widget, while a secondary feature, is added without making any changes to the store theme. We understand the importance of having a seamless experience and would like to help resolve any issues you may be facing. Please reach out to our support team so we can assist you further.
It's really easy to use and does exactly what I need it to. We set up our first scheduled discount in only a few minutes!
I love this app, but I really think it's amazing, I plan to update it soon. Yes, keep up the great work.
This app is just essential and easy to use. I have tried many discount apps and this is simply the best.
Easy to use app that helped me get my store discounts in place quickly. Thanks for this app helped me alot
Buena solución aunque me cuesta entender porque shopify no lo hace como estándar. La app es fácil de usar y muy intuitiva y en este sentido estoy muy contento. Un poco cara por lo que es. Si tuvieran competencia ...
Thank you! We work hard to ease the whole process and help you to install the discounts you need
had a few issues. when talking to customer service they would talk to me then stop responding back. Hrs or next day they would respond and they did fix the issues i was having and the app worked well after. Just need to work on communicating with the customer better. The App is a little to expensive. If it was less than $5 a month I would continue to use it.
Thank you so much for sharing your experience! We highly appreciate it.
We will keep working on improving our customer support skills👍
works well so far and does everything that it says it would. wish it was a little less expensive though