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I used this app to create whole of store discounts and it worked as I had hoped. I haven't tried the other features as of yet but look forward to exploring.
The description of the Price Plan is very vague. The app didn't provide complete information at the time of installation. As per the Free plan, I can list 10 products for free. I had listed 8 products but they still charged me for the Basic plan. As I had to change one product in the listing, as per the instructions I deactivated the campaign and changed the product and activated again. Only upon contacting them they are providing an explanation that in this case the app considers 8x2=16 products listed. This is no where explained in their instructions or FAQs. Their customer service is also very very slow. AVOID THIS APP.
Update: Even after disabling all the campaigns and not using the app, they have still charged me for the 2nd month. I am already disputing the first charge and they are very slow in replying. It has been over a week since I have written to them but still no reply.
Dear Desicue,
We apologize for any confusion regarding the Price Plan. Our app takes into account any changes made to the price of a product, regardless of whether the change is an increase or a decrease. This means that if there are changes made to the product listing, such as in your case, the app takes this into account and the pricing may reflect this change. This information is provided on the app page and during installation.
We strive to provide the best customer service and respond to all support requests as quickly as possible. If you are still waiting for a response from us, please reach out to our support team again and we will assist you further.
Regarding the billing, the app was not deleted and the subscription was not canceled, so it was billed automatically. We will be happy to assist with any billing concerns and ensure that your account is up to date.
Thank you for bringing this to our attention.
Best regards,
TenGrowth Team
It seems great. I am pleased with the experience. :) I will be using this long term unless I have problems with it. Thanks for the awesome app for my store.
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Thanks for your work! The app performs perfectly in the store - all the prices were changed as I wanted and then easily reversed back with no problems exactly at the specified time. Highly recommend!
Thank you for your honesty! Your review will help other merchants to make their choice👍
Dont use this app, this app has messed up my shop completely, I have done everything to remove this app as suggested by them, yet I still have a sales widget on my product pages. Customer service non existent when I finally heard back they blame my theme. My theme was an expensive theme very well known, i trust them more than some lousy app on here! Also my theme provider said it was the apps fault that they have the coding which I assumed too with my basic knowledge!
Dear Sisi And Seb,
We apologize for any issues you have encountered with our app. It's important to note that our app operates independently and does not interact with the store theme in any way. Our primary function is to make mass changes to prices in the database according to a set schedule. The sales widget, while a secondary feature, is added without making any changes to the store theme. We understand the importance of having a seamless experience and would like to help resolve any issues you may be facing. Please reach out to our support team so we can assist you further.
Best regards,
TenGrowth Team
Used the app to change prices, seems ok. Takes some time though, might make the process a bit faster.
Update 2 (1/19/22) We received an email explaining that the pricing is not based on unique products, but actually based on # of price changes. In our case, for 51 products, changing the price 2 times equates to 102 which bumps us to the next tier. Okay, fine then why were we charged 14.95 again the next month when I didn't adjust pricing? Nonsense. Update 1 (1/19/22) After posting the negative review we were immediately refunded with the reason of "The delay you are unsatisfied about appeared because Shopify writes off money from the store once a month, so we do not see a real write-off in our admin panel immediately." Completely ignoring the initial issue of the incorrect payment amount. [We only have 51 unique products so there's no way for us to even reach the next pricing tier.] According to our January Billing Cycle, we were once again charged for the 14.95(it was also refunded) even though, once again, we only have 51 unique products. Original Review: I need to specify that the app does work. However, the app charged me more for a higher plan even though we never met that plan's usage level. We contacted support and they said they would look into it, but they just left me hanging.
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SO far so good, I can't to test it out over the holiday weekend. I didn't have to go in one by one to make the discounts work. This helped my process.
Glad to meet your expectations😊 Don't hesitate to contact us if you need our assistance!