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Just started using this app and its amazing. Quick, efficient, user friendly and didn't break anything else in our y setup (thats a first).
Thank you for the review from TenGrowth team. Please let us know if you need our assistance.
So far so good. Easy to use and does what it says. Tried other sales app before this one. Very easy to configure.
Thank you for sharing your experience with our app :) We highly appreciate it.
سهل وسريع وعملي جدا --------------------------------------------------------------------------------------
Really easy to install and use! Using it for my Small Business Saturday $20 Loungewear sale! Makes it super easy to discount an entire collection to one price versus a % off.
We are glad to know that you are satisfied with our app😉
Easy to use app that helped me get my store discounts in place quickly. Thanks for this app helped me alot
I’ve installed the app recently. Well, the installation process was quick and smooth. Shall see it in action.
I kept getting an error on the back-end, I couldn't even access the dashboard to change or view anything. I was stuck with over 200+ products on sale. I had to manually change every product and variation back to it's normal price which took a few hours. Support took over 2 days to even understand what my issue was, now its day 3 and they finally transferred my concern to tech support. I no longer need help.
We are sorry to hear you’re not satisfied with our service. If you want to get a real time response, please use the online chat.
You contacted us via post and according to the Shopify rules, the answer may take several working days. However, we always try to do it as quickly as possible.
In case of further problems you could provide all the information in the more detailed way in order to speed up the process.
I used this app to create whole of store discounts and it worked as I had hoped. I haven't tried the other features as of yet but look forward to exploring.
The description of the Price Plan is very vague. The app didn't provide complete information at the time of installation. As per the Free plan, I can list 10 products for free. I had listed 8 products but they still charged me for the Basic plan. As I had to change one product in the listing, as per the instructions I deactivated the campaign and changed the product and activated again. Only upon contacting them they are providing an explanation that in this case the app considers 8x2=16 products listed. This is no where explained in their instructions or FAQs. Their customer service is also very very slow. AVOID THIS APP.
Update: Even after disabling all the campaigns and not using the app, they have still charged me for the 2nd month. I am already disputing the first charge and they are very slow in replying. It has been over a week since I have written to them but still no reply.
Dear Desicue,
We apologize for any confusion regarding the Price Plan. Our app takes into account any changes made to the price of a product, regardless of whether the change is an increase or a decrease. This means that if there are changes made to the product listing, such as in your case, the app takes this into account and the pricing may reflect this change. This information is provided on the app page and during installation.
We strive to provide the best customer service and respond to all support requests as quickly as possible. If you are still waiting for a response from us, please reach out to our support team again and we will assist you further.
Regarding the billing, the app was not deleted and the subscription was not canceled, so it was billed automatically. We will be happy to assist with any billing concerns and ensure that your account is up to date.
Thank you for bringing this to our attention.
Best regards,
TenGrowth Team
It seems great. I am pleased with the experience. :) I will be using this long term unless I have problems with it. Thanks for the awesome app for my store.