BDroppy Fashion Dropshipping

We are using BDroppy App for almost a year now. Everything works smoothly, products are great and high quality, fulfilment and delivery are also fine, customer service is always there for you.

The only things we would suggest to improve are: to increase the product range, add more luxury brands/products, to make the return process a bit faster.

In general, this is the best fashion Dropshipping app we've tried so far!

App molto veloce e facile da utilizzare.
Ottimo anche il servizio clienti, sempre gentili ed affidabili

Très bonne expérience avec Bdroppy !

Réponses rapides, professionnalisme indéniable, grâce à Francesca. Bien que je n'aie pas encore acheté, chaque aspect de ma interaction avec Bdroppy a été impeccable. Leur capacité à résoudre des problèmes et à offrir un service client de qualité se reflète dans l'ensemble de leurs services. Recommande vivement ! Merci à Francesca et à l'équipe de Bdroppy !

Have been using Bdroppy app for some time now (previously used their BrandsSync app with what I was very satisfied) and it works fine for me. Although there have been some hiccups and unclarities at the beginning, customer service has always answered and explained all the questions. Deliveries of goods usually are quite fast and products are of good quality. I wish there would be more bags and accessories from well-known brands to sell and in my opinion there might be some updates to app that would help my business and improve user friendliness of the app (for example, ability to see which products from catalogue are in my list and which aren’t and that products that are out of stock would be visible as 0 in my Shopify store rather than automatically deleted, plus also that it would be visible sync status of my list) which I have also addressed to Bdroppy customer service, and I am sure they will look into this to enhance their customer experience. All in all I can recommend this app and cooperation with Bdroppy team.

great support. good shipping on time usually no problems. using them for almost year now and nothing but excellent!!

je travaille avec bdroppy depuis quelque temps déjà le service client et réactif les produits son superbe et de qualité je recommande cette à application à 200 pour-cent

I really enjoy working with the Bdroppy app!

I have been using the Bdroppy app/Brands distribution for almost a year now and am very satisfied with the support. All questions are answered very precisely. If I have very urgent questions, I would like telephone support.

The products are all very high quality and are always sent beautifully packaged. Of course it would be advantageous for us as retailers if the range were larger!

Returns are always a bit difficult. The process takes a very long time. So from the moment the goods arrive back at Brandsdistribution until the time the goods are actually booked and the refund can be made to the customer, the period of time is far too long. This urgently needs to be improved. As a retailer you always have problems with customers here.

App facile, intuitiva e sempre aggiornata.
5 stelle anche per il team di assistenza che tempestivamente risponde e fuga ogni dubbio. Sempre cortesi e disponibili, grazie!

I have been completely satisfied with this application since I started using it. The sales department is always quick to respond to our concerns and involve the technical department when we have a small problem with the application. Very encouraging and motivating because we feel supported. In any case, I love it and thank you once again.

UPDATE: (August 165th, 2023)

I was thinking of changing my initial review to higher ratings.

However, my last encounter has been the worst. My products are not syncing with the Bdroppa list. I have been trying to fix this for the last 3 weeks. I have to say their support is extremely terrible. I know that they might not be able to fix right away, but they have to communicate with us let us know what is going on. Only thing I have heard them for 3 weeks is that their technician is working on it. Really? for 3 weeks? I do not think they even know the issue I am having even after so many screenshots and explanations.

They have good products. That is the only reason I am still with them until now. I just started the advertising campaign and I had to pause everything, and this is terrible.

I hope someone from Bdroppa will REALLY read this and address the root cause.
They have potential if provide better support.

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I upgraded this app so I can have more products and other features. They took my payment, but have not provide any paid features. I have sent them multiple messages/tickets and yet to hear back!!!

They seems to have products that I am looking for. However I am not happy with their support so far. I am not sure what to expect if I need customer support in the future for any of my orders.

Why can't they have some dedicated resources for drop-shipping customers? They need to gain the trust.

Seems they are actively replying here. Hopefully they will pay attention to my message here!!!!