Rezensionen (12)
Gesamtbewertung
4,2
Anpassen
-
Nach Bewertung
7. Januar 2021
Useless - £1000 order was not marked as fraud, was 'successfully verified' and a chargeback is open.
House of Carats UK
Vereinigtes Königreich
Etwa eine stunde mit der App
Lizuna KK hat geantwortet
7. Januar 2021
Hello, we did a little investigation on the order and it looks like this order was received and processed before you installed Beacon for less than 1 hour!
Our system is always monitoring and doing its best to prevent fraud activities and it works best once you are able to learn all the features of the app and are able to fine-tune the fraud system. The verification section of the app is only a small part of the fraud detection process.
Please contact us directly at app-support@lizuna.com and we'd be happy to go over the order and help you directly!