The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
House of Carats UK
Useless - £1000 order was not marked as fraud, was 'successfully verified' and a chargeback is open.
Hello, we did a little investigation on the order and it looks like this order was received and processed before you installed Beacon for less than 1 hour. Our system is always monitoring and doing its best to prevent fraud activities and it works best once you are able to learn all the features of the app and are able to fine-tune the fraud system. The verification section of the app is only a small part of the fraud detection process.
Please contact us directly and we'd be happy to go over the order and help you directly,