STAC Fine Jewellery
The app interface is fine and has 80% of the functionality we want but the customer service is honestly terrible. I've been waiting for a proper response for about 48 hours now and there is nothing from their end. I decided to go with this app over a couple of others but not so sure it was the right call anymore! They also offer very limited customization even on paid plans which is a really quite an annoyance. Hopefully will hear from them soon
Thank you for your review. We are pleased to hear that you like our application. We are concerned by the fact that you are not yet fully satisfied with our support team, although we try our best to not slack off (we believe we already did a full one-on-one demo together, and have reached out to you many times via email and phone). We understand that you are a bit stressed as you are expecting to launch your referral program in the shortest delay. Features wise, your feedback is more than welcome, as this is what will help improve our product in order to better meet our customers need.
Tienda De Lujo
I downloaded this app and I honestly do not have a clue on how to go about this app. When creating a referral page is it that i have to pay customers? Idk please help
Referral page is for you to rewards customers who invite their friends to your shop so that you can grow your business. You can give coupon code to reward customers who invite their friends.
Wouldn't even download or launch. Would love to see how it works but they need to check basic functionality.
Update: Developer got in contact and error is fixed. App is downloaded and will update review once I get a chance to try it out!
Update: still haven't had success with full functionality. oh well! Hopefully they update because this is certainly a nice idea.
The issue has been fixed a long time ago.
The software has really improved:
It is now possible to edit the referral page, Choose between the list of 4 templates and customize it to make it your own!!!
Customize the text, the images, the button, the color and more!
Make it unique to your brand.
Would love to get your feedback on this feature.