전체 평점
4.8
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2022년 6월 16일에 편집됨

My review was a 5 star, but I have decided to made it 1 star. They did try to fix the issue for me but eventually it wasn't fixed, and to be honest the customer service I was spoking to seem nonchalant about the issue so I decided not to ask further even when he said the issue was fixed, but on my end when I viewed, it wasn't. I decided to forget about it, delete the app and move on. HOWEVER, they then started to email me a few times as to why I deleted the app kind of emails... I finally responded after maybe 2 or 3 emails that because it didn't worked out. They simply replied "Issue was fixed". WELL? THAT IS WHAT YOU SEE, NOT WHAT I SEE ON MY SCREEN!!! I continued to replied nicely like "yeah maybe initially but next day the issue came back." They simply replied "our apologies, we believed we fix it". OK????? YOU THINK YOU DID BUT THE FACT IS IT'S NOT FIX. STOP EMAILING IF YOU'RE NOT SINCERE. I TOLD YOU IT WASNT AND IF YOU WERE SINCERE OR REALLY CARED, YOU WOULD LOOK INTO THE ISSUE. NOT JUST "our apologies, we believed we fix it". Initially I didn't even want to leave a bad review but this particular person who responses to me is damn annoying. We don't need more stress from stupid responses.

japhethchiara
싱가포르
앱 사용 기간 2일
답글 Because Intelligence개 2022년 5월 24일

Hi Japethchiara team!

We're so sorry you had a bad experience here and felt you had to update your previous 5 star review. This sounds like a misunderstanding, but we are totally happy to support in helping you get started again with Because and ensuring you don't run into any more technical issues.

We'll be on standby for when you're ready to try us again. Best of luck growing your store!

- Ashland, CEO

2022년 11월 6일에 편집됨

Only been using for a few days and then got confused as I couldn't make the banners work with a new icon. Contacted support and they gave me detailed screenshots to help. Very impressed with the speed of their help. Banners look really impressive on the website....just now hoping that they get some results.

GrassGrids
영국
앱 사용 기간 2일
2022년 6월 10일

Great service. Ella was extremely helpful and took the time to show me how the app worked. Very much appreciated!

Soda Direct
오스트레일리아
앱 사용 기간 1일
답글 Because Intelligence개 2022년 6월 13일

Glad to hear you got set up! Let us know how we can support if at all!

-Ashland, CEO & Founder

2022년 11월 30일

This app has all the features I am looking for. Also, their support is super helpful. Jalal, answered my question and helped me fix my issue. Good job man. I highly recommend this app!

RenoShop
캐나다
앱 사용 기간 대략 22시간
답글 Because Intelligence개 2022년 12월 2일

Thank you for your detailed feedback. Our team is always at your service. Feel free to contact us anytime.

2022년 4월 17일

Ho usato questa app per creare un banner per informare i miei clienti della possibilità di pagare in 3 rate. Devo ammettere che ci sono ancora delle cose da migliorare, all'inizio il pop up non funzionava come speravo ma do 5 stelle per l'assistenza fenomenale ricevuta per risolvere il problema (il giorno di Pasqua tra l'altro!) L'assistente è stata disponibilissima ed ha risolto i miei problemi, grazie mille!

Melania Gorini Jewellery
이탈리아
앱 사용 기간 대략 17시간
답글 Because Intelligence개 2022년 5월 17일

Thanks so much for your review and so glad we were able to support you!

-Ashland, CEO & Founder

2022년 11월 2일

I'm using this app and I love it! It works perfectly and has a lot of useful templates. Also I didn't know how to resolve some issue on the store, I reached out to the support and they got back to me very quickly and help me with it and went above and beyond to resolve my issue. I recommend

Predire Paris Srbija
세르비아
앱 사용 기간 대략 11시간
2022년 5월 27일

I quickly and easily installed the App and added a banner to help communicate to customers that they could still order when out of stock on the product page. I needed some slight customization and a slight glitch resolved, and Ella from support helped fix everything quickly and professionally!

FABboxx
미국
앱 사용 기간 대략 2시간
답글 Because Intelligence개 2022년 6월 13일

Love the out of stock use case! We hear that one alot. Did you use the "inventory is less than X" rule? I hope it helps!

Cheers!
Ashland, Founder

2022년 10월 9일

Me ha parecido una muy buena aplicación y sobre todo con una rápida y eficaz asistencia técnica. La recomiendo sin duda.

BeyClub Shop
스페인
앱 사용 기간 대략 2시간
2022년 6월 14일

I used this app to promote a sale by a banner on a product. Have no experience with it but the supporting team answered to all my questions in a minute and helped me by setting it up. Very helpful and easy to use.

LOVEPOLEWEAR
슬로베니아
앱 사용 기간 대략 1시간
답글 Because Intelligence개 2022년 6월 14일

Glad to hear you were able to get set up! Hope the sale goes well :)

-Ashland, Founder

2021년 9월 16일

Fantastic support. I wanted a little help with the placement of the banner and Arsal was super helpful. Came back to me quickly with so many further ideas.

bamboofeet
영국
앱 사용 기간 대략 1시간
답글 Because Intelligence개 2021년 9월 20일

So glad we were able to help you get your Banner looking right on your site! Let us know how we can further support and keep on rockin' it!

- Ashland, CEO