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The overall experience is good. The costumercommunication with Irene is smooth and she gets my points rather quick. The price is competitive with fast shipping time. I see them as a suitable long term cooperation partner for my business. Everything is transparent. This is what I am looking for.
Thank you for your positive feedback! We're glad to hear that you had a good experience with our customer support, especially with Irene. Our priority is to provide clear communication and prompt understanding of our customers' needs. We're also committed to maintaining transparent pricing and fast shipping times to ensure a suitable long-term cooperation for your business. If you need any further assistance, please don't hesitate to contact us. Thank you for choosing Beegodrop!
The app is secure and Irene is a very patient and goodperson who always gives me the right advice, a great agent.
Thank you for your kind words! We're glad to hear that you find our app secure and that Irene, your dedicated agent, has provided you with excellent support. We appreciate your recognition of Irene's patience and helpful advice. If you have any further questions or need assistance, please feel free to reach out. We're here to help!
Questa è un'App eccezionale dalle funzionalità veloci e ottimo team! La migliore app che potessi trovare! Consiglio vivamente!
Grazie per il tuo feedback entusiasta! Siamo felici di sapere che trovi la nostra app eccezionale con funzionalità veloci e un ottimo team. Siamo lieti di essere la migliore app che hai trovato e ti ringraziamo per il tuo caldo consiglio! Se hai bisogno di ulteriori assistenza o domande, non esitare a contattarci. Siamo qui per aiutarti sempre!
I am not sure if the app works yet. I have requested support, but have not had a reply yet. Also, the email address provided does not work.
I imported products from Aliexpress and pushed to my store. The products are no longer displayed in the app though, under products. I thought they would be. After waiting 5 days for an update from IT, I can wait no longer and will unfortunately be removing the app. I need a reliable supplier and app that functions.
We apologize for the inconvenience and frustration you've experienced. We understand your concerns regarding the app's functionality and the lack of timely support. We're sorry for any delay in our response and for the issue with the provided email address.
We strive to provide reliable service and ensure that our app functions smoothly. We apologize for any difficulties you encountered with importing and displaying products from AliExpress. We understand your need for a dependable supplier and a functional app.
Please know that we take your feedback seriously, and we'll investigate the issues you've encountered to ensure they are addressed promptly. We appreciate your patience and understanding.
If you have any further questions or need assistance, please reach out to our customer support team directly. We'll do our best to resolve any outstanding concerns. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
I keep getting this error when trying to open the app:
{"message":"","ignoreLogging":false,"i18nKey":""}
The app straight-up does not work.
We apologize for the inconvenience you're experiencing with the app. Our team is here to help you resolve this issue as quickly as possible. Please provide us with more details about the device and operating system you're using, along with any other relevant information. Our technical support team will investigate this error and work towards finding a solution for you. Thank you for bringing this to our attention, and we appreciate your patience.