BeProfit ‑ Profit Analytics

The app is great, and the support was great, but now they only have bot chats, and they don't respond to their emails anymore either. We have waited 2 weeks for responses, and as a business, these things are important to fix. We are also on the highest plan, and not having an account manager that we can reach out to is just dumb. It's a sign that the app is dying.

I never bother leaving reviews but this was an exceptionally bad experience. I have some issues with the app itself, doesn't work well and missing some basic features but what was the worst was the support. Took days to answer and then the answer was a sentence or two, lazy, didn't answer my questions at all. Just seemed like someone responding to the requests in their lunch break and didn't really care if it helped. It was clear they didn't even read my message ‍♂️

It is a great app, but they took away the free plan they used to offer.

At one point I was on a paid plan under $30 a month, but realized I could do what I needed on the free plan (the paid plan didn't offer much value for what I needed to do, just simple tracking of expenses). Now without warning the free plan is gone and the entry level plan is now $49 a month, but for what I'm not sure. Now I'm locked out of accessing reports of my expenses unless I pay. It's time to delete this app and say goodbye. I can track expense on my own since I"m such a small business. I might check out trueprofit as mentioned in another app.

Super Bad Experience. Staff super slow to respond. I get one response a day....

On March 7th I noticed

Theres a huge issue where my products are not appearing therefore I cant add costs. All my data is skewed and inaccurate

They said they have escalated but its been a week and half for it to get here.

Update 24th March. Still no fix. If something happens to your account they are very slow to fix. AVOID AT ALL COSTS

Update 2nd April. They told me they can't fix this problem for me. Now I have to migrate to a new app and will lose alot of my data.

Excellent.

From all profits calculated apps this one is the greatest for me, I connected all my accounts and I got all the info I was needed
Also I like to check support even when it's free and I got imidiatly answer I like it so much! Thanks guys all the best and greetings

I really do enjoy using Beprofit. It makes analyzing what's working and keeping track of everything so much easier. 

What can I say this app has made what seemed impossible to calculate for us a total breeze. We can see how profitable we really are (finally) and as an early adopter of the application I can it’s hands down the best of its kind. One thing I wish I had learned sooner was my true numbers and now I don’t have to calculate them and take time off from running the business. Congrats to the team on this smash hit. Know your numbers!

I have been using the BeProfit app for a few years and it has been great. Since Shopify only provides basic reports, this app has been very helpful in allowing me to see custom sales reports and they even added some tax reports at my request. They are responsive to customer service inquiries and have been helpful. Highly recommended!