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Handy app does what it says. Had a small issue with the app, reached out to support and they quickly solved it. I'd recommend it for tracking your business finances.
Thank you for the review! We're glad the app is working well for your business finance tracking, and it's great to hear our support team quickly resolved your issue.
We really appreciate the recommendation!
Exactly what I needed. This app has taken a massive stress off my shoulders. I used to rely on Excel files to keep track of business numbers, which was very time-consuming and not even accurate enough. Since using this app, my business finally makes sense, and I don’t even spend a third of the time I used to on manually tracking everything.
Also, Anthony and Adam have been amazing answering my questions and guiding me — they truly know how to treat their customers to ensure clarity and help you get the most out of the app.
Highly recommend — don’t even look elsewhere.
Thank you so much for this amazing review! We're thrilled our app has transformed your business tracking and saved you so much time. Anthony and Adam will be delighted to hear your kind words about their support.
Your recommendation means the world to us. Thanks for being such a valued customer!
This app has been a game-changer for my business. It makes tracking profit and loss incredibly easy and gives a clear overview of all the important metrics that would be tough to manage manually. I love that it automatically pulls in my Facebook ad spend and cost of goods, so no more updating spreadsheets every day! If you want to truly understand your numbers and make informed decisions, I highly recommend this app.
Thank you so much for sharing your experience! We're delighted to hear that BeProfit has made such a positive impact on your business and simplified your profit and loss tracking. Automating ad spend and cost of goods is exactly what we aimed for, so it’s great to know it’s saving you time and effort. We appreciate your recommendation and are always here if you need any assistance or have suggestions!
Game-Changer for Ecom
Been using BeProfit for years—absolutely essential. Clear, accurate, and powerful. Huge thanks to Anthony for the amazing support!
Thank you so much for your kind words and for being a loyal BeProfit user! We're thrilled to hear that our platform has made such a positive impact on your e-commerce journey. I truly appreciate your shoutout—supporting users like you makes it all worthwhile! If you ever need anything, don’t hesitate to reach out.
Super Bad Experience. Staff super slow to respond. I get one response a day....
On March 7th I noticed
Theres a huge issue where my products are not appearing therefore I cant add costs. All my data is skewed and inaccurate
They said they have escalated but its been a week and half for it to get here.
Update 24th March. Still no fix. If something happens to your account they are very slow to fix. AVOID AT ALL COSTS
Update 2nd April. They told me they can't fix this problem for me. Now I have to migrate to a new app and will lose alot of my data.
Hi PuppyPad,
Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced. Our goal is to provide timely and effective support to all our users, and we regret that we did not meet your expectations in this case.
We understand how critical accurate data is for your business, and we are deeply sorry for the delays and issues you've encountered. Our team has been working diligently to resolve your issue, but we acknowledge that our efforts fell short.
Please know that we take your feedback seriously and are committed to improving our response times and support processes. If there's anything more we can do to assist you during this transition, please let us know. We value your long-term partnership with BeProfit and are here to support you in any way we can.
The app is super great in providing snap shot of daily sales, keep track of the pulse of my business in terms of ROI and ad spend so that i can make better decision on which area of my business to focus on or trim . definitely recommended .
Thanks for sharing your experience with the Shopify community! We're thrilled to hear that our app is helping you keep track of your business's metrics. Your recommendation means a lot to us, and we're here to keep providing the tools you need to optimize for profit!
Great software to track your results! Also great support!
Thanks for the awesome review! Keep tracking profits with BeProfit and do let us know if there's anything we can help with. Cheers!
Intuitive app, it helps to better understand the metrics of your business. Hope to have a higher stability in the future, but it worth the investment.
Thanks for your review! We're glad you find the app intuitive and helpful for understanding your business metrics. We're definitely on it to improve stability. Your input and support are super valuable to us!
I never bother leaving reviews but this was an exceptionally bad experience. I have some issues with the app itself, doesn't work well and missing some basic features but what was the worst was the support. Took days to answer and then the answer was a sentence or two, lazy, didn't answer my questions at all. Just seemed like someone responding to the requests in their lunch break and didn't really care if it helped. It was clear they didn't even read my message
Thank you for the review and sorry for the bad experience.
BeProfit was recently acquired by Viably and we are now relaunching all services including support. Would love to go on a call to hear what is not working for you and help you set up your account to understand you profitability. Please contact our support and ask to setup a call with us.
This app is really useful to keep track of the financial part of my small business. It is very easy to use and it work well. I have been using it for about a year. Their customer service is also very effective and they always respond to my questions. If you are looking for an app to keep track of all your sales, expenses and profits; I recommend you try this one!
Thank you so much for your amazing review!
We appreciate the recommendation and are glad that our app has been helpful in keeping track of your small business finances.
Thank you for your support and we hope you continue to find our app useful!
