BeProfit ‑ Profit Analytics

I never bother leaving reviews but this was an exceptionally bad experience. I have some issues with the app itself, doesn't work well and missing some basic features but what was the worst was the support. Took days to answer and then the answer was a sentence or two, lazy, didn't answer my questions at all. Just seemed like someone responding to the requests in their lunch break and didn't really care if it helped. It was clear they didn't even read my message ‍♂️

The app is great, and the support was great, but now they only have bot chats, and they don't respond to their emails anymore either. We have waited 2 weeks for responses, and as a business, these things are important to fix. We are also on the highest plan, and not having an account manager that we can reach out to is just dumb. It's a sign that the app is dying.

At one point I was on a paid plan under $30 a month, but realized I could do what I needed on the free plan (the paid plan didn't offer much value for what I needed to do, just simple tracking of expenses). Now without warning the free plan is gone and the entry level plan is now $49 a month, but for what I'm not sure. Now I'm locked out of accessing reports of my expenses unless I pay. It's time to delete this app and say goodbye. I can track expense on my own since I"m such a small business. I might check out trueprofit as mentioned in another app.

Super Bad Experience. Staff super slow to respond. I get one response a day....

On March 7th I noticed

Theres a huge issue where my products are not appearing therefore I cant add costs. All my data is skewed and inaccurate

They said they have escalated but its been a week and half for it to get here.

Update 24th March. Still no fix. If something happens to your account they are very slow to fix. AVOID AT ALL COSTS

Update 2nd April. They told me they can't fix this problem for me. Now I have to migrate to a new app and will lose alot of my data.

It is a great app, but they took away the free plan they used to offer.

I just wish I had found this years ago!

Really great software, that gives in-depth details of all of your business expenses and spends.

eCommerce businesses have a huge amount of expenses and hidden costs. Its always been a challenge for us but BeProif solves that without spending hours on spreadsheets.

Aside from the App itself, the support is fantastic. I had an issue. Sent a message to the team and it was picked up and sorted the same day.

Highly recommend.

Every shopify store must have app to install to track all your cost and profit, which can make your business going long term, their UI/UX is very simple and beginner friendly to set it up!!

I've been using BeProfit for the last few months and it has just made everything so much easier. It's super comprehensive and easy to navigate and the team has been really supportive too. I definitely recommend it!

A must for every small brand owner. The customer support team is amazing!

Before BeProfit, it was really hard to track every single cost down to the last detail. This app really saves you a lot of time and lifts a huge weight of your shoulders. You can see your actual profit in real time as well as on every single order. This gives you the intel you need to make executive business decisions in order to scale correctly.