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Good app with great customer service - any questions or updates are answered in good time with comments being taken on board.
We appreciate your valuable feedback 🙏 We hope you continue to find BeProfit a helpful tool to improve your profits. Our Support Team is always here to help if you ever need help! 😎
This is a great app for keeping track of how much money is coming in. I have looked everywhere for something to do these things with that is not expensive. They have a free version and it does everything I need. I had one issue, but within seconds that issue was fixed for me. The team is so helpful and responsive it keeps you feeling motivated to keep moving forward with your little business. Thank you so much for creating this amazing app and allowing us to have a free version.
We appreciate your review, thank you! To hear that our profit tracker app is actually motivating you is one of the greatest motivations for us as well. Keep enjoying BeProfit - we're here if you need anything! 🙏
Very powerful app, the integrations are great and support is superb. Highly recommend this app to all my fellow eCom peers.
What a great review, thank you! Feel free to spread the word about BeProfit, we sure will appreciate it! 🙂
Even if it is a very well created app, unfortunately after 10 months of use I have been totally upset from this and especially from the support. Ι had a problem wıth the total sales. The app was showing different total sales ( daily and monthly), different from the Shopify. So, when I realised it I sent many emails and I spoke to the chat. Many tickets bu t no asnwer. After one week of trying to communicate I decided to uninstall the app because I couldn't find a way to fix it on my own and of course, if the total sales where shown wrong, all the other calculatıons about the profıts were also wrong. After uninstalling, the staff sent me many emails to ask me why I uninstalled it, which I answered of course. They said that they haven't received any tickets on the chat and no emails. They pursuade me to install it again , which I did and they would try to fix the problem. One week after again no solution. And the last but not least was that even if I was their customer for 10 months, the new pricing that they charged me was 30$ more than I was paying all the months on my subscrition. When i asked why was that they said they couldn't do anyhting. So neither solved the problem, neither wanted to. And they increased the monthly fees so, without Improvıng their app and their facilitities. Unfortunately, tottaly disapointed.
UPDATE (After 3 months) : I need to inform you all that the support team finally tried to reach me out many times and also the CEO Eden which seemed to be personally willing to find out what was happening with my store's total revenue and all the problems that I had with the app. They finally found all the solutions, so at last Ι am satisfied and will keep the app.
🌟New Update! 5 Feb 2023 🌟
Dear Marianna,
Thank you for taking the time to share your experience with us. We take all feedback seriously and I am sorry to hear that your experience has not been up to our standards. Our team has worked to address the issues you raised and I'd like to personally schedule a call with you to discuss these updates and ensure that your unique needs are met.
At BeProfit, customer satisfaction is our top priority and I am committed to providing the best possible service. I believe that speaking with you directly will allow us to work towards a positive resolution and move forward in a better direction.
Please let me know if you're interested in speaking with me. I would be more than happy to arrange a call at your convenience. You can reach me directly at eden.a@beprofit.co.
Best regards,
Eden Amirav, CEO, BeProfit
Recommended for any online store / business owner that wants to get a really good and accurate grasp on how their stores are doing. It's also extremely helpful for optimising profit margin and other relevant metrics
Thank you for sharing your experience, your feedback is valuable to us! We’re glad to hear that our solution has helped you better understand your store’s performance and optimize your profit margin.
Happy profit-optimizing :)
Before BeProfit, it was really hard to track every single cost down to the last detail. This app really saves you a lot of time and lifts a huge weight of your shoulders. You can see your actual profit in real time as well as on every single order. This gives you the intel you need to make executive business decisions in order to scale correctly.
Your review totally made our day! We're so glad to hear how BeProfit has been a game-changer for you, making it easier to track costs and profits. Here's to scaling new heights together!
Best app to follow you KPI's and run your ecom with good data analys. The UX experience is great, very easy to use and userfriendly
Thank you for your awesome review! If you ever need any help or have any suggestions for improvements - don't hesitate to let us know. Cheers!
Great customer service. Gives me a clear picture of both my businesses and the team are working on adding CAC feature I've requested.
Thank you for this great review! We’re glad to hear that BeProfit helps you get a clear picture of your businesses. We’re always working hard to improve our app and add new features that our users request. Stay tuned 😊
Love that app, its what i have been looking for just the thing. linking to my ads account was just so perfect
We're so happy that you love BeProfit and thank you for sharing your review with us and the community! We're here in case you need anything. Cheers :)
The app is really clean, the metrics are in real time and the customer service is the best. I recommend this app for anyone who want to know their metrics, so they can make better decisions.
You just made our day! Cheers for the great feedback, keep tracking your profit and let us know if there's anything we can help with.