Berry Support ‑ Chat, Helpdesk

Berry Support ‑ Chat, Helpdesk

by BerrySupport

CRM + Live Chat & Bots + FB, Email, WhatsApp, SMS, DM Inbox.

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Live Chat With Shared Inbox

Collaborate easily with other staff under one dashboard with auto assign, reports, smart replies and much more to service your customers.

All In One Social Inbox

Manage all your customer queries from any social media and email under one dashboard. Everything from DM's, Tweets, Tags, & Posts.

Shopify + Helpdesk Analytics

Deeply integrated with Shopify API to manage and help with your customers orders, your storefront and quality of service reporting.


About Berry Support ‑ Chat, Helpdesk

The better way to talk to your customers

Manage conversations, build relationships and delight your customers, all from one place.

Powerful CRM For Shopify

One powerful dashboard to engage your customers. With deep Shopify Integration. Connect your channels and start receiving messages, data and from your customers instantly.

Talk to your visitors easier than ever

Connect with your website visitors, social media visitors and followers, communicate with them in realtime and give them quality support. Easily customise the widget to match your style and start receiving message in a few minutes.

Real-time Reporting

Data matters. That is why we have built instant, real-time reporting. Gain insights into your support team's performance like never before.

Automatic agent assignment

Manual assignment is passé. Our Auto Assign feature takes care of assigning conversations automatically to the next available agent in the inbox.

Productivity. Over the roof. 30+ Languages

Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.

Integrates with

  • facebook,
  • twitter,
  • whatsapp,
  • sms,
  • email,
  • chat

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing 3-day free trial

PRO Plan

$9.99/month

  • Unlimited Usage
  • Live Chat & All Social Channels
  • Auto assignment
  • Canned Quick Responses
  • Conversation Labels
  • Staff Private Messages

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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