Focal Live Chat & Helpdesk

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

• Enable Live chat widget and omnichannel box for social apps
• Instantly engage customers with live chat support feature
• All in one customer support dashboard. Manage all query with one platform
• Automate repetitive tasks & provide quick and seamless experience to customers
• Reporting and Analytics about the status of each and every conversation