Focal Live Chat & Helpdesk
- Preisgestaltung
-
Preis: Kostenlos
- Bewertung
- 4,6 (8)
- Entwickler
- Focal Software, Inc
Vorgestellte Bildergalerie
Automatisieren Sie den Live-Chat-Kundensupport an einem Ort mit Focal Helpdesk und Chat Widget
Live-Chat-Support-Dashboard für alle Ihre Geschäfte und sozialen Medienkanäle wie WhatsApp, Facebook, Line, SMS, Telegram, E-Mails und mehr. Rationalisieren Sie die Kommunikation und lösen Sie Kundenanfragen in Echtzeit in einer All-in-One Shopify Stores Helpdesk- und Live-Chat-Widget-App. Automatisieren Sie wiederkehrende Aufgaben und sparen Sie Zeit mit Echtzeit-Berichterstattung und Statusupdates von Gesprächen. Verwalten Sie alle Interaktionen von einem Dashboard aus. Stärken Sie Ihr Team, binden Sie Kunden ein und verbessern Sie das Einkaufserlebnis.
- Aktivieren Sie das Live-Chat-Widget und die Omnichannel-Box für soziale Apps
- Binden Sie Kunden sofort mit der Live-Chat-Support-Funktion ein
- All-in-One-Kundensupport-Dashboard. Verwalten Sie alle Anfragen mit einer Plattform
- Automatisieren Sie wiederkehrende Aufgaben und bieten Sie Kunden ein schnelles und nahtloses Erlebnis
- Berichterstattung und Analyse über den Status jeder einzelnen Konversation
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Rezensionen (8)
The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~
Thank you so much for taking the time to write a review. We really appreciate it and means a lot to us. Please write to us with any questions you have as sid@berrysupport.com
Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.
Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!
So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.
Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.
I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame.
I would like to apologise for the experience that you had to go through and state that the problem is not with our app but the Facebook review process. The Facebook integration was working great until Facebook came up a new review process out of the blue and asked us to submit company corporation and identity document. We have submitted that and the turn around time is more than 2 weeks from Facebook. As you have suggested in the follow up email we will reach out to you as soon as the integration is working again.
Looking forward to resolve this issue and strive to provide great service
Support
Focal Software, Inc kann alle Fragen beantworten, die du zu Focal Live Chat & Helpdesk hast.
Entwickler
812 NW 43rd St, Oklahoma City, OK, 73118, US
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