Focal Live Chat & Helpdesk
- Precios
-
Precio: gratis
- Calificación
- 4,6 (8)
- Desarrollador
- Focal Software, Inc
Galería de imágenes destacadas
Automatiza el soporte al cliente de chat en vivo en un solo lugar con Focal Helpdesk y Chat Widget
Panel de soporte de chat en vivo para todas tus tiendas y canales de redes sociales como WhatsApp, Facebook, Line, SMS, Telegram, correos electrónicos y más. Simplifica la comunicación y resuelve las consultas de los clientes en tiempo real en todas las tiendas de Shopify con la aplicación de ayuda y widget de chat en vivo. Automatiza tareas repetitivas y ahorra tiempo con informes en tiempo real y actualizaciones de estado de las conversaciones. Gestiona todas las interacciones desde un solo panel. Potencia a tu equipo, involucra a los clientes y mejora la experiencia de compra.
- Habilita el widget de chat en vivo y la caja omnicanal para aplicaciones sociales
- Involucra instantáneamente a los clientes con la función de soporte de chat en vivo
- Panel de soporte al cliente todo en uno. Gestiona todas las consultas con una sola plataforma
- Automatiza tareas repetitivas y proporciona una experiencia rápida e ininterrumpida a los clientes
- Informes y análisis sobre el estado de cada conversación
Contiene texto traducido automáticamente
Fecha de lanzamiento
11 de marzo de 2021
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Funciona con
facebook, whatsapp, sms, email, live chatReseñas (8)
The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~
Thank you so much for taking the time to write a review. We really appreciate it and means a lot to us. Please write to us with any questions you have as sid@berrysupport.com
Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.
Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!
So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.
Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.
I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame.
I would like to apologise for the experience that you had to go through and state that the problem is not with our app but the Facebook review process. The Facebook integration was working great until Facebook came up a new review process out of the blue and asked us to submit company corporation and identity document. We have submitted that and the turn around time is more than 2 weeks from Facebook. As you have suggested in the follow up email we will reach out to you as soon as the integration is working again.
Looking forward to resolve this issue and strive to provide great service
Soporte técnico
Focal Software, Inc puede responder cualquier pregunta que tengas sobre Focal Live Chat & Helpdesk.
Desarrollador
812 NW 43rd St, Oklahoma City, OK, 73118, US
Recursos
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