Focal Live Chat & Helpdesk

Focal Live Chat & Helpdesk

Tarification
Prix : Gratuite
Note
4,6 (8)

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience. plus
  • Enable Live chat widget and omnichannel box for social apps
  • Instantly engage customers with live chat support feature
  • All in one customer support dashboard. Manage all query with one platform
  • Automate repetitive tasks & provide quick and seamless experience to customers
  • Reporting and Analytics about the status of each and every conversation

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Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

facebook, whatsapp, sms, email, live chat

Catégories

Avis (8)

Note globale
4,6
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
12 décembre 2021

The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~

SEOUL PURPLE
Philippines
11 mois d’utilisation de l’application
Focal Software, Inc a répondu 13 décembre 2021

Thank you so much for taking the time to write a review. We really appreciate it and means a lot to us. Please write to us with any questions you have as sid@berrysupport.com

9 décembre 2021

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

Loving Foods
Royaume-Uni
4 mois d’utilisation de l’application
Focal Software, Inc a répondu 12 décembre 2021

Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!

3 novembre 2022

So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.

The Himalayan Winter
Inde
3 mois d’utilisation de l’application
24 avril 2022

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.

GEON ALPS
Singapour
Environ 2 mois d’utilisation de l’application
15 février 2022

This is the app that does what Shopify inbox cannot, pricing model seems based on usage, well designed and great appearance, support is excellent.

smartcv
Australie
Environ un mois d’utilisation de l’application
Focal Software, Inc a répondu 15 février 2022

Thank you so much Phillip. Looking forward to serving you in the future as well.

Assistance

Focal Software, Inc peut répondre à toutes vos questions concernant Focal Live Chat & Helpdesk.

Développeur

Focal Software, Inc

812 NW 43rd St, Oklahoma City, OK, 73118, US

Ressources

Ce développeur n’offre pas d’assistance directe en Français.

Lancement

11 mars 2021

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