Focal Live Chat & Helpdesk

Focal Live Chat & Helpdesk

요금제
무료
평점
4.6 (8)

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, ... 더 보기
  • Enable Live chat widget and omnichannel box for social apps
  • Instantly engage customers with live chat support feature
  • All in one customer support dashboard. Manage all query with one platform
  • Automate repetitive tasks & provide quick and seamless experience to customers
  • Reporting and Analytics about the status of each and every conversation

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

  • facebook
  • whatsapp
  • sms
  • email
  • live chat

리뷰 (8)

전체 평점
4.6
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2021년 12월 9일

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

Loving Foods
영국
앱 사용 기간 8일
답글 Focal Software, Inc개 2021년 12월 12일

Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!

2022년 5월 5일에 편집됨

I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame.

The Knickknack Shack by Darthside LLC
미국
앱 사용 기간 대략 2개월
답글 Focal Software, Inc개 2022년 5월 5일

I would like to apologise for the experience that you had to go through and state that the problem is not with our app but the Facebook review process. The Facebook ...

2022년 4월 24일

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.

GEON ALPS
싱가포르
앱 사용 기간 2일
2022년 1월 19일

Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended..

Zimlay
미국
앱 사용 기간 대략 14시간
2022년 11월 3일

So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.

The Himalayan Winter
인도
앱 사용 기간 대략 10시간

지원

앱 지원은 Focal Software, Inc에서 제공합니다.

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

개발자

Focal Software, Inc

812 NW 43rd St, Oklahoma City, OK, 73118, US

출시됨

2021년 3월 11일

이 앱과 비슷한 더 많은 앱 보기

4.7 별 5개 중 총 리뷰 165개 무료 플랜 사용 가능
Enable WhatsApp on your store, collect leads & grow engagement
4.9 별 5개 중 총 리뷰 564개 무료 플랜 사용 가능
Get leads button: Facebook Messenger, WhatsApp, Contact Form
Built for Shopify
4.5 별 5개 중 총 리뷰 15개 무료 체험 이용 가능
Add a click-to-call phone button to your store

앱을 추가하시겠어요?

Shopify 3일 무료 체험