Focal Live Chat & Helpdesk
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Om appen
Lansering
11 mars 2021
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Chatt , KontaktformulärFungerar med
facebook, whatsapp, sms, email, live chatAutomatisera livechattkundsupporten på ett ställe med Focal Helpdesk och Chat Widget
Live Chat Support Dashboard för alla dina butiker och sociala mediekanaler som WhatsApp, Facebook, Line, SMS, Telegram, e-post och mer. Effektivisera kommunikationen och lösa kundfrågor i realtid i allt i en Shopify-butikers helpdesk och livechatt-widget-app. Automatisera repetitiva uppgifter och spara tid med realtidsrapportering och statusuppdateringar av konversationer. Hantera alla interaktioner från en instrumentpanel. Stärk ditt team, engagera kunder och höj shoppingupplevelsen.
- Aktivera Live chat-widget och omnichannel-ruta för sociala appar
- Engagera kunderna direkt med livechattsupportfunktion
- Allt i en kundsupportinstrumentpanel. Hantera alla frågor med en plattform
- Automatisera repetitiva uppgifter och ge en snabb och sömlös upplevelse till kunder
- Rapportering och analys om statusen för varje konversation
Innehåller automatöversatt text
8 recensioner
The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~
Thank you so much for taking the time to write a review. We really appreciate it and means a lot to us. Please write to us with any questions you have as sid@berrysupport.com
Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.
Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!
So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.
Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.
I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame.
I would like to apologise for the experience that you had to go through and state that the problem is not with our app but the Facebook review process. The Facebook integration was working great until Facebook came up a new review process out of the blue and asked us to submit company corporation and identity document. We have submitted that and the turn around time is more than 2 weeks from Facebook. As you have suggested in the follow up email we will reach out to you as soon as the integration is working again.
Looking forward to resolve this issue and strive to provide great service
Om appen
Lansering
11 mars 2021
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Chatt , KontaktformulärFungerar med
facebook, whatsapp, sms, email, live chatSkapad av Focal Software, Inc
Om Focal Software, Inc
4,6 i genomsnittligt betyg
Har skapat appar för Shopifys appbutik i 3 år
812 NW 43rd St, Oklahoma City, OK, 73118, US
Support
Skicka ett meddelande405-227-2184
jwhite@getfocalsoft.com
Resurser
Fler appar som den här
