Focal Live Chat & Helpdesk
- 定价
-
价格：免费
- 评分
- 4.6 (8)
- 开发人员
- Focal Software, Inc
配图图库
使用Focal Helpdesk和Chat Widget在一个地方自动化在线聊天客户支持
为您所有的商店和社交媒体渠道（如WhatsApp，Facebook，Line，短信，Telegram，电子邮件等）提供在线聊天支持仪表板。在Shopify商店帮助台和在线聊天小部件应用中实时解决客户查询，简化通信。 自动化重复任务，通过实时报告和对话状态更新节省时间。 从一个仪表板管理所有互动。赋予您的团队权力，吸引客户并提升购物体验。
- 启用在线聊天小部件和社交应用的全渠道框
- 通过在线聊天支持功能立即吸引客户
- 一站式客户支持仪表板。用一个平台管理所有查询
- 自动化重复任务并为客户提供快速无缝的体验
- 关于每个对话状态的报告和分析
包含自动翻译的文本
The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~
Thank you so much for taking the time to write a review. We really appreciate it and means a lot to us. Please write to us with any questions you have as sid@berrysupport.com
Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.
Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!
So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.
Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.
I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame.
I would like to apologise for the experience that you had to go through and state that the problem is not with our app but the Facebook review process. The Facebook integration was working great until Facebook came up a new review process out of the blue and asked us to submit company corporation and identity document. We have submitted that and the turn around time is more than 2 weeks from Facebook. As you have suggested in the follow up email we will reach out to you as soon as the integration is working again.
Looking forward to resolve this issue and strive to provide great service
支持
Focal Software, Inc 可以回答您关于 Focal Live Chat & Helpdesk 的任何问题。
开发人员
812 NW 43rd St, Oklahoma City, OK, 73118, US
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