Focal Live Chat & Helpdesk

Focal Live Chat & Helpdesk

定價
免費
評分
4.5 (8)

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, ... 更多
  • Enable Live chat widget and omnichannel box for social apps
  • Instantly engage customers with live chat support feature
  • All in one customer support dashboard. Manage all query with one platform
  • Automate repetitive tasks & provide quick and seamless experience to customers
  • Reporting and Analytics about the status of each and every conversation

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • facebook
  • whatsapp
  • sms
  • email
  • live chat

評論 (8)

整體評分
4.5
各級評分數量
  • 88% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2021年12月9日

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

Loving Foods
英國
使用應用程式 8天
Focal Software, Inc 已回覆 2021年12月12日

Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!

編輯時間:2022年5月5日

I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame.

The Knickknack Shack by Darthside LLC
美國
使用應用程式 大約2個月
Focal Software, Inc 已回覆 2022年5月5日

I would like to apologise for the experience that you had to go through and state that the problem is not with our app but the Facebook review process. The Facebook ...

2022年4月24日

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.

GEON ALPS
新加坡
使用應用程式 2天
2022年1月19日

Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended..

Zimlay
美國
使用應用程式 大約14小時
2022年11月3日

So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.

The Himalayan Winter
印度
使用應用程式 大約10小時

支援服務

應用程式支援由 Focal Software, Inc 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

Focal Software, Inc

812 NW 43rd St, Oklahoma City, OK, 73118, US

發布日期

2021年3月11日

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