Focal Live Chat & Helpdesk

Focal Live Chat & Helpdesk

定價
價格:免費
評分
4.6 (8)

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience. 更多
  • Enable Live chat widget and omnichannel box for social apps
  • Instantly engage customers with live chat support feature
  • All in one customer support dashboard. Manage all query with one platform
  • Automate repetitive tasks & provide quick and seamless experience to customers
  • Reporting and Analytics about the status of each and every conversation

發布日期

2021年3月11日

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

facebook, whatsapp, sms, email, live chat

評價 (8)

整體評分
4.6
各級評分數量
  • 88% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2021年12月12日

The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~

SEOUL PURPLE
菲律賓
使用應用程式 11個月
Focal Software, Inc 已回覆 2021年12月13日

Thank you so much for taking the time to write a review. We really appreciate it and means a lot to us. Please write to us with any questions you have as sid@berrysupport.com

2021年12月9日

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

Loving Foods
英國
使用應用程式 4個月
Focal Software, Inc 已回覆 2021年12月12日

Thank you for the great review Loving Foods. The mobile app is launching soon and will let you serve your customers when you are on the move!

2022年11月3日

So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.

The Himalayan Winter
印度
使用應用程式 3個月
2022年4月24日

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.

GEON ALPS
新加坡
使用應用程式 大約2個月
2022年2月15日

This is the app that does what Shopify inbox cannot, pricing model seems based on usage, well designed and great appearance, support is excellent.

smartcv
澳洲
使用應用程式 大約1個月
Focal Software, Inc 已回覆 2022年2月15日

Thank you so much Phillip. Looking forward to serving you in the future as well.

支援服務

「Focal Software, Inc」會回答您對於「Focal Live Chat & Helpdesk」的任何問題。

開發者

Focal Software, Inc

812 NW 43rd St, Oklahoma City, OK, 73118, US

資源

開發者無法直接以繁體中文提供支援。

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