CedCommerce BestBuy CA Connect

Good service. Response was clear and simple. Thanks again!

The app works ... sorta. I found it difficult to understand how to set up the products and after they were uploaded to Best Buy there were still other steps to get things live. I had two support chats, one was poor and not followed up, the 2nd was pretty good and after asking the right questions I got needed info in operating the app. I'm still learning, but it seems like the app works, it might take several tries to get things "right". I did not find the Help documents very helpful.

UPDATE:

Never responded or addressed to any support tickets I opened to fix their useless and non-working app, but emailed me immediately to collect payment to renew subscription. Are you joking? Uninstalled and not looking back.

UPDATE:

Now in our third year... The journey began positively, despite a few minor issues, which were quickly resolved thanks to efficient customer support. Unfortunately, last year marked a significant decline. The app has since failed to function correctly, and despite numerous support tickets and attempts to arrange meetings via their portal, there has been no response or attendance. The app is now utterly ineffective and non-functional. I advise against wasting your time and resources on it.

We sought an affordable way to transfer our listings from Amazon to Shopify, then onward to BB. It took roughly two months to identify and fix several bugs that may have been unique to our synchronization process. However, their support team was available to assist, and the app has been operating smoothly since then. I plan to monitor its performance over time and will adjust my review as needed.

The service is shit & the program does not work.

While trying to resolve issues with my products' information in this app, the support team reached out to me super quickly, navigated and helped me eliminate some of my questions and concerns.

The CED Best Buy Canada Integration app does not function properly. It never has worked 100%. The customer support is there, but most often the support team has to manually submit feeds when I reach out because this app does not work properly. The last time there was an issue (recently), there was no solution provided and the support team did not reply to my email.

The below issue CED Support worked on and now work like the other apps. They do listen and improve their apps I have multiple CED apps and this one they appear to have stopped all investment into. There is no bulk fix feature like in their other apps e.g. Walmart app allows you to assign the default DVD rating where as this one doesn't. The results are clear as I have over 400 items listed on Walmart but only 21 listed on Bestbuy. Save time and money and just list the Bestbuy items manually as this App does not help at all

got some troubles from this app recently, almost 1000 orders in the past months were sent again as new orders to my shopify end. CEDcommmerce did help delete the orders, but it happened again. This is not acceptable and got me so many troubles. They fixed the issues with me after this happened, in a quick response. So far, App seems to be back to normal. The customer service is prompt and patient.

I am using lot of apps from CEDCommerce and everything working perfectly that inspired me to go with bestbuy Canada app. It is verry easy to work with and the support team specially Ayushi Dixit is excellent and any issues if we face will be solved with utmost importance. Highly recommended this app for bestbuy Canada integration. Thanks

We have been using this APP since June 2018. There were a few bugs in the beginning but CED Commerce has worked extremely hard to get this APP to integrate any Shopify store with the BestBuy Marketplace. Customer service is always available and resolves issues ASAP. The beginning was tough but their customer support have always been extremely motivated to help us, and
now the APP works great and all is good.