CedCommerce BestBuy CA Connect
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À propos de cette application
Lancement
26 septembre 2018
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Synchronisation des stocks , Synchronisation des commandesFonctionne avec
shipwire, shipstation, bestbuyca, shipworkDéveloppez votre entreprise BestBuy CA avec la meilleure solution d'intégration Best Buy CA.
L'application d'intégration Best Buy CA offre des opportunités de vente multicanal et aide les vendeurs à connecter facilement leur boutique Shopify avec le marché Best Buy CA. Synchronisez les produits, l'inventaire et les commandes avec Shopify, et toute mise à jour sur une plateforme sera automatiquement reflétée sur l'autre.
- La gestion d'entrepôt multi-localisation vous aide à gérer l'inventaire en fonction de l'emplacement.
- Offrez des prix de produits réduits sur Best Buy CA et attirez plus d'acheteurs en ligne.
- Modifiez et personnalisez les prix des produits avant de les télécharger sur Best Buy Canada.
- Définissez une limite d'inventaire seuil dans l'application et recevez une alerte de faible stock avant la rupture de stock.
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Tarification
Basique
$49 / mois
- Listage jusqu'à 1 000 SKU
- Gérer 100 commandes/mois
- Support technique 24*7
Essai gratuit de 7 jours
Standard
$59 / mois
- Listage jusqu'à 3 000 SKU
- Gérer 500 commandes/mois
- Support technique 24*7
- Gestionnaire de compte dédié
Essai gratuit de 7 jours
Premium
$69 / mois
- Listage jusqu'à 6 000 SKU
- Gérer 1 000 commandes/mois
- Support technique 24*7
- Gestionnaire de compte dédié
- Optimisation de la liste & SEO
Essai gratuit de 7 jours
Basique
$49 / mois
- Listage jusqu'à 1 000 SKU
- Gérer 100 commandes/mois
- Support technique 24*7
Essai gratuit de 7 jours
Standard
$59 / mois
- Listage jusqu'à 3 000 SKU
- Gérer 500 commandes/mois
- Support technique 24*7
- Gestionnaire de compte dédié
Essai gratuit de 7 jours
Premium
$69 / mois
- Listage jusqu'à 6 000 SKU
- Gérer 1 000 commandes/mois
- Support technique 24*7
- Gestionnaire de compte dédié
- Optimisation de la liste & SEO
Essai gratuit de 7 jours
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
20 avis
The service is shit & the program does not work.
The app works okay, but unfortunately the dedicated customer support is not as advertised. They are quick to respond when it's related to taking your payment, but it seems they don't care afterwards. It is not worth the money in my opinion.
The good: Once setup, the app functions as intended. It works well and I have minimal issues as far as I can tell.
The bad: I had to figure out how to use the app mostly on my own. We are supposed to have a "dedicated account manager" , but I don't have a direct line to them, no phone number, no whatsapp. We have been directed to a generic support staff.
Simple requests are often misread and not answered correctly. On my last query, something that should have been a simple resolution within 24 hours has dragged on for 8 days, I had to follow up, only to get a incorrect response back, and when I pointed out that my original question was still unanswered, I was told they would get back to me. Almost on 2 weeks for a simple question.
Point of my story, don't expect any help from them. If you have the patience to figure it out yourself then go for it. Not worth the amount charged. If we can't utilize the app and get our products posted, and resolve issues, then it is not worthwhile unfortunately.
Very frustrated at this point, and I am seeking a refund. Which by the way, can't get a hold of any staff to help me with this, yet when they were signing me up I had responses within 24 hours, and even two follow ups. Clearly shows all they care about is money. Might have to do a credit card chargeback at this point.
Proceed with caution.
Very frustrating experience. No one responds to the chat button within the app, and when you create support tickets they just give generic templated replies and then close the tickets.
The app does not seem to be able to sync variants within Shopify with variants in Marketplace, and will overwrite all the manual issues you fix within marketplace every time you upload/sync a product. The images are all scrambled and it does not pass through a variant group code (VGC) so marketplace has no way to know your product variants are associated with one another.
If you update anything in shopify and just want to sync specific things to marketplace such as images, product titles or images, that's also a no-go as it will overwrite everything you have manually fixed within marketplace. It also doesn't give you the option to set or passthrough the product condition which is required within Marketplace, so every SKU will need to be fixed manually to correct this. At the end of the day you are left having to manually fix everything within an excel file and upload that directly in marketplace as this app can't pass through the correct info.
About the only thing this app seems to do well is let you set price and inventory rules when passing these values to marketplace such as price increase or limiting inventory below certain thresholds to ensure you don't oversell.
We would remove this app entirely if it wasn't for the fact that Mirakl connect seems to have an issue with Shopify skus which are allowed to continue selling when out of stock (back-order) as it will show inventory on hand as being 9999 instead of 0.
We sought an affordable way to transfer our listings from Amazon to Shopify, then onward to BB. It took roughly two months to identify and fix several bugs that may have been unique to our synchronization process. However, their support team was available to assist, and the app has been operating smoothly since then. I plan to monitor its performance over time and will adjust my review as needed.
UPDATE:
Now in our third year... The journey began positively, despite a few minor issues, which were quickly resolved thanks to efficient customer support. Unfortunately, last year marked a significant decline. The app has since failed to function correctly, and despite numerous support tickets and attempts to arrange meetings via their portal, there has been no response or attendance. The app is now utterly ineffective and non-functional. I advise against wasting your time and resources on it.
The CED Best Buy Canada Integration app does not function properly. It never has worked 100%. The customer support is there, but most often the support team has to manually submit feeds when I reach out because this app does not work properly. The last time there was an issue (recently), there was no solution provided and the support team did not reply to my email.
À propos de cette application
Lancement
26 septembre 2018
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Synchronisation des stocks , Synchronisation des commandesFonctionne avec
shipwire, shipstation, bestbuyca, shipworkConçue par CedCommerce
À propos de CedCommerce
Note moyenne : 4,7
8 ans d’expérience dans la création d’applications pour l’App Store de Shopify
30 N Gould St. Ste. 4000, Sheridan, WY, 82801, US
Assistance
Envoyer un message888-882-0953
apps@cedcommerce.com