CedCommerce BestBuy CA Connect

Thank you for helping me get things set up Mohd. Shadab Khan

The app works ... sorta. I found it difficult to understand how to set up the products and after they were uploaded to Best Buy there were still other steps to get things live. I had two support chats, one was poor and not followed up, the 2nd was pretty good and after asking the right questions I got needed info in operating the app. I'm still learning, but it seems like the app works, it might take several tries to get things "right". I did not find the Help documents very helpful.

Good service. Response was clear and simple. Thanks again!

UPDATE:

Never responded or addressed to any support tickets I opened to fix their useless and non-working app, but emailed me immediately to collect payment to renew subscription. Are you joking? Uninstalled and not looking back.

UPDATE:

Now in our third year... The journey began positively, despite a few minor issues, which were quickly resolved thanks to efficient customer support. Unfortunately, last year marked a significant decline. The app has since failed to function correctly, and despite numerous support tickets and attempts to arrange meetings via their portal, there has been no response or attendance. The app is now utterly ineffective and non-functional. I advise against wasting your time and resources on it.

We sought an affordable way to transfer our listings from Amazon to Shopify, then onward to BB. It took roughly two months to identify and fix several bugs that may have been unique to our synchronization process. However, their support team was available to assist, and the app has been operating smoothly since then. I plan to monitor its performance over time and will adjust my review as needed.

The customer service is prompt and patient.
Mohd Shadab assist me in the case and very effective and professional, thanks!