This the support the team offer is brilliant, when ever their is an issues the support team get it sorted and fast! The app is the best custom app we have ever used. Worth every penny.
Work as intended, great customer support, really good help articles. Overall really good experience so far.
Route Sweety Sweets
App does as it says on the tin, there could be a few more things like being able to save product options and duplicate rather than having to load the same options over and over again per size, for example.
But other than that, it is easy to use!
We have an easy duplication tool to duplicate your product options onto other products.
We also have default global options that will work on all the products in your store.
If you have any more questions or need help setting anything up let me know
I downloaded this app because I have a shop that offers custom & personalized items. I tried two other apps that were just to technical for me - a basic noob who is learning. This app installed super quick & is push to work, easy. I switched themes while having this app & thought the app wasn't working. I reached out for help & someone got back with me that day & helped me with a simple response. I was able to get it going & put it right to work. I highly recommend this app for those listings that have custom options. I also have items that require files to be uploaded - this app does that too!
App is ok however the support is no present to help you and improve its app. This is really a shame regarding the strong base they have. Hopefully it will be done one day in the future.
Hi Davy, I am sorry our app didn't meet all of your needs.
I checked on our email conversations and saw that we have multiple emails from you where we replied within 24 hours. We are continuously updating the app to meet the needs of all of our customers.
If you could please email me about the issues you are having we would be happy to look into this again and see if there is anything that can be done.
Cabot Watch Company
its a good easy app to use, we needed a fix to a problem we were experiencing and one email to support and the answer was provided quickly to solve the issue.
We have been using this app for quite a while now and I am very impressed with its functionality and customer support. Martin and Jon are quick to respond to any questions you may have and even go above and beyond when others won't. Highly recommend this app to anyone. Well done guys!
Frame It All
App is working out well. The support team is very reliable. Look forward to working with this app in the future
Fluffy friends art
It's so easy to work with this app and they have a great support team! We had some issues with our customization options and their team got back to us multiple times within 24 hours. Highly recommend!
Great app with great support! We reached out for some help setting up and their team got back to us multiple times within 24 hours. Would recommend!