Overall rating Based on 224 reviews
Pupsy™ | Harnais personnalisé pour chien
The application stopped my pixel from tracking the data from adding it to the cart and once the trial period was over it made my site crash for a whole day displaying twice the base price. The promotional price was reversed with my base price a problem that made me lose a lot of money. I'm disappointed because the application worked well at the beginning. The after sales service is not user friendly.
Hi Kevin, I am surprised by this review. I responded to you an hour after you sent your email with information on how to fix the pixel issue. I never heard back from you.
Please email us back at email@example.com to fix this.
If you didn't receive an email from us, please check your spam folder and whitelist our email.
PLEASE BE CAREFUL!
the app is now having access to order and customer details which they previous never asked.
Giving your customer data to a third party app which doesn't need it to function can be harmful for your business
We updated our permissions so we can create price add-ons. These permissions allow our app to create draft orders.
If you look at similar product option apps you will see that they require the same permissions.
I understand it might be scary to give permissions to a third party app but they are necessary for our new price add-ons feature to work.
I have encountered a lot of problems using this application. The variants displayed on my site are not the same as those on the application.
So I lost a lot of time because I had to start over every time until it was the right variants on my site. A few days later, the images were again not the right ones, it is a lack of professionalism towards my customers.
When I contact the support to understand why I am having this problem, no answer... I do not recommend
I'm sorry you ran into issues with our app.
I don't have any emails from you. If you can contact us again at firstname.lastname@example.org we can get this fixed :) If you look at all our reviews we are very attentive to our customers and fixing any issues they run into.
Please email us back and we'll get everything working.
Kustom Kit Gym Equipment
No facility for these custom options to change the pricing from what i can see? Unfortunately I couldn't recommend it for this reason alone
You will be happy to know that we updated our app to include this feature.
You are now able to add price add-ons to all your product options, and values.
All my produts did not tracked inventory, and this one does???
And, replace my text in add to cart "Añadir" to Add to cart in english.
I just wanted the buttons, nothing else!!!! Can you fix it????? URGENT
Hi we fixed your problem :)
We also have code to translate all the words of our app to any language you want.