The application is slow to load. It takes a long time to display. The entire web page has been loaded, but it will take about 10 seconds to see the content of this application. The customer has already left
I am sorry the app is loading slowly for you.
Our app is actually small and loads quickly (only 35kb). The problem is that our app needs to wait for all the apps and resources on your page to load which can slow down our app a lot. To prioritize our app to load before these other resources and speed up our app check out the article below and follow the instructions.
Please email me back and let me know if that works for you or If you need help adding the code.
I love the app very easy to use! the only problem is whenever I add an image upload link to my product it never saves whenever I close it.... Can I please get help
We received your email but you declined our request to access your site and fix this issue.
We also never heard back from you.
Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.
So far, we helped over 8000 store owners add beautiful intuitive product options to their shops.
I think over 300 five star reviews will testify to that.
We will be happy to set up the app for you right away.
As you're an entrepreneur yourself, I hope this resonates.
The app would be almost perfect except it has no way of showing products swatch colors and the developers/customer service do not care about your problems. They will give 50% effort. If you have a complicated problem just don't do it. If it's simple then go for it. Literally 75% of the time it doesn't charge the customer for the add-on. I lost so much money not catching them. I don't recommend at all but it could be a nice fit for you depending on your theme and how complex the add-ons need to be. It's very upsetting because it has a lot of potential. To summarize, the customer service do not care about problems, it doesn't charge the customers, and I just get lots of problems with it. Just save yourself the trouble if you bought a theme. IT WILL NOT WORK.
You said our app was almost perfect besides the price add-ons not functioning. Send us an email to email@example.com and we will make sure everything is fixed and work properly.
+ Easy to add stuff to product page
- Doesn't work with express checkouts, including;
PayPal. Google Pay. Apple Pay, etc.
- I tested and had 6 orders with this product, only 1 actually charged for the add ons.
- Admin area a bit ugly, not properly coded in Polaris with React etc
Hi Ricky. We are sorry but the express checkout buttons aren't compatible with price add-ons. We would love it Shopify would make this compatible with our app, and similar apps, but we are working with the limitations given.
We edited some code to remove those buttons on the cart page if a user has price add-ons so you don't run into this problem again.
Please let us know if there is anything else we can do to help you.