评论 (30)

整体评分
4.3
每个评分等级的数量
  • 77% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 7% 的评分是 2 星
  • 13% 的评分是 1 星
2024年7月11日

Two issues with Mergify:

1. I decided to try the free plan, which promised ten free merges a month, as my business is quite small, of course with the intention/hopes of growing my business and funding a paid plan down the road. They changed, with no notice, to five total free merges. While that is their prerogative, I feel it's misleading to rope customers in and then change the terms so drastically.
2. The way Mergify merges orders is that it creates an entirely new order out of the merged orders. So if you are trying to merge to existing orders (let's say, order #1 and order #2) it creates an entirely new order, Order #3. When it does this, it leaves order #1 and order #2 marked as unfulfilled. Older orders should automatically be marked as fulfilled. I had a customer place two orders back to back through my linked Facebook shop, and I used Mergify to merge them, so the customer could save on shipping. It created a new, third order, as mentioned above. I fulfilled that new third order and the customer received. However, Facebook was still showing that Orders #1 and #2 were unfulfilled, and it wound up cancelling them and pulling funds from my account to refund the customer, even though I had proof that the customer had received her items. This is ridiculous. Trying to manage this is way more trouble than its worth.

Mergify created more problems for me than it solved so I can't recommend it.

Take My Hand apparel
美国
8个月 人在使用应用
2024年5月16日

App works well for us, however communication/customer service is absolutely horrendous. Twice now I've waited several days, I think a week one time, for a response or solution. I've emailed and I've used their chat on the app. Crickets.

Polish Pickup
美国
1年多 人在使用应用
BestApper已回复 2024年5月19日

Hi
Thanks for your feedback. We're happy Mergify works well. I'm sorry for the poor support experience. We're answering merchant questions, helping them set up Mergify for their stores, and adding features per their request. We always try to be better.

2024年5月19日

I'm impressed! Mergify seems like the perfect solution for optimizing operations. The flexibility and practicality make it stand out.

Ship Shop
美国
大约2个月 人在使用应用
2024年6月18日

Recalculating shipping costs and refunds is a game changer. Highly recommended!

Rising Mall
摩洛哥
21天 人在使用应用
2024年5月13日

I'm impressed! Mergify seems like the perfect solution for optimizing operations. The flexibility and practicality make it stand out.

BlissCart Bazaar
美国
大约2个月 人在使用应用
2024年6月15日

Mergify has made our shipping process so much more efficient.

Click in Store
美国
21天 人在使用应用
2024年6月13日

We’ve saved so much on shipping costs since using this app.

MD Mart Pro
美国
21天 人在使用应用
2024年6月8日

Mergify has transformed the way we handle multiple orders. The manual and automatic merging options are incredibly useful, and the feature to get merging suggestions is a nice touch.

Snackish
美国
22天 人在使用应用
2024年6月11日

The app is easy to use. I Highly recommend this tool.

Skyline
美国
20天 人在使用应用
2024年5月4日

Mergify features, like recalculating shipping costs and refunding unused amounts, make it stand out. This content captures Mergify value perfectly. I recommended!

Magda Store
美国
3个月 人在使用应用