Caractéristiques
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Basées aux États-Unis
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Utilisation directe dans l’interface administrateur Shopify
À propos de cette application
Lancement
20 septembre 2021
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Traitement des commandes – autre , Modification de commandeFonctionne avec
Vanga AI • Upsell Assistant, ShipstationÉconomisez du temps et de l'argent en fusionnant les commandes !
Mergify vous aide à fusionner plusieurs commandes en une seule pour réduire les frais d'expédition inutiles. Vous pouvez combiner les commandes en les choisissant manuellement, ou en configurant des règles pour le faire automatiquement. Il existe également une liste de commandes suggérées pour la fusion que vous pouvez choisir. Vous pouvez personnaliser le processus de fusion de Mergify selon vos besoins. Les commandes fusionnées ne perturberont pas vos analyses, et vous pouvez façonner la commande finale avec une large gamme d'options.
- Sélectionnez les commandes manuellement et fusionnez-les en une commande ou une commande brouillon.
- Les commandes combinées n'affecteront pas votre inventaire et vos ventes.
- Obtenez des suggestions de fusion.
- Fusionnez automatiquement les commandes en fonction de vos règles définies.
- Recalculez les frais d'expédition en fonction des tarifs du magasin et remboursez les frais d'expédition inutilisés.
Contient du texte traduit automatiquement
Tarification
Plan de départ
Gratuite
- 5 fusions GRATUITES
- Fusion de commandes manuelle
- 5 suggestions de fusion intelligentes par 30 jours
- Historique d'utilisation
- Notification au client
Plan de base
$9.99 / mois
0,3 $ par fusion après 35 fusions gratuites
- 35 fusions GRATUITES par 30 jours
- Fusion de commandes manuelle
- Suggestions de fusion intelligentes illimitées
- Historique d'utilisation
- Notification au client
Plans avancés
$29.99 / mois
0,2 $ par fusion après 100 fusions gratuites
- 150 fusions GRATUITES par 30 jours
- Fusion de commandes manuelle
- Suggestions intelligentes illimitées
- Historique d'utilisation
- Notification au client
- Fusion automatique des commandes
Plan professionnel
$49.99 / mois
0,15 $ par fusion après 350 fusions gratuites
- 350 fusions GRATUITES par 30 jours
- Fusion de commandes manuelle
- Suggestions de fusion intelligentes illimitées
- Historique d'utilisation
- Notification au client
- Fusion automatique des commandes
Plan de départ
Gratuite
- 5 fusions GRATUITES
- Fusion de commandes manuelle
- 5 suggestions de fusion intelligentes par 30 jours
- Historique d'utilisation
- Notification au client
Plan de base
$9.99 / mois
0,3 $ par fusion après 35 fusions gratuites
- 35 fusions GRATUITES par 30 jours
- Fusion de commandes manuelle
- Suggestions de fusion intelligentes illimitées
- Historique d'utilisation
- Notification au client
Plans avancés
$29.99 / mois
0,2 $ par fusion après 100 fusions gratuites
- 150 fusions GRATUITES par 30 jours
- Fusion de commandes manuelle
- Suggestions intelligentes illimitées
- Historique d'utilisation
- Notification au client
- Fusion automatique des commandes
Plan professionnel
$49.99 / mois
0,15 $ par fusion après 350 fusions gratuites
- 350 fusions GRATUITES par 30 jours
- Fusion de commandes manuelle
- Suggestions de fusion intelligentes illimitées
- Historique d'utilisation
- Notification au client
- Fusion automatique des commandes
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
22 avis
App works well for us, however communication/customer service is absolutely horrendous. Twice now I've waited several days, I think a week one time, for a response or solution. I've emailed and I've used their chat on the app. Crickets.
Hi
Thanks for your feedback. We're happy Mergify works well. I'm sorry for the poor support experience. We're answering merchant questions, helping them set up Mergify for their stores, and adding features per their request. We always try to be better.
Deceptive "Free" Plan is More Like a Limited Trial
I was initially drawn to the Mergify app based on its advertised free plan, promising 10 free merges per month. This seemed like a perfect amount that I'll ever need for my store.
However, I was extremely disappointed to discover that the free plan had been drastically reduced to a mere 5 total merges, with no prior notice whatsoever. This change renders the "free" plan practically useless for any newly launched store, as 5 merges are quickly exhausted during the initial setup and testing phase.
Here's why I'm leaving a 1-star review and uninstalling Mergify:
The initial free plan was a major factor in my decision to install the app. The sudden and unannounced change feels misleading and unfair. With only 5 total merges, it's impossible to properly evaluate the app's value within my store's workflow. Not receiving any notification about such a significant change to the free plan is poor customer service.
I cannot recommend the Mergify app and will be looking for a more transparent and reliable solution.
Thank you for sharing your concerns. We’re sorry for the confusion caused by the change in our free plan. To address this, we’re reverting to the original plan for users like you who joined us before the adjustment. This change was not intended to mislead, and we regret not communicating it more clearly. Your feedback is crucial in helping us improve. For any further assistance or queries, please don't hesitate to contact us.
Gross, they switched to 5 total merges and now you have to sub for $10 a month for 35 total, then it incrementally gets more expensive the more you use it. I'll take my Netflix subscription elsewhere; thank you
Hi
I hope you're doing well.
Mergify saves stores time and money. With Mergify, merchants can efficiently merge orders and save money on multiple shipping labels. We try to provide the best service for our customers. After two years of offering a comprehensive free plan, we decided to limit it so we could focus on our paid customers.
The free plan is for testing the app and finding the best settings.
We're more than willing to extend the free merges for any store if they need more to complete their tests and setup.
Writing this review because Mergify introduced a feature upon our request! This has streamlined our operations. It's made combining orders a breeze, saving us on shipping.
We work hard to add features at the request of our users! I'm glad you're happy with Mergify!
Bait and switch... Halfway through my 10 free merges, they changed it to 5 free merges
Edit: (I wish I could attach screenshots as proof)
Mergify reached out to try to convince me to change this negative review in exchange for more free merges. They also admitted via email that they DID halve my number of free merges, which stands in contrast to what they typed under my public review:
”Your review may suggest that we reduced the free merges and start charging you sooner than you expected. This is not the case.”
TLDR;
Mergify works with all stores to help them test and setup the app for their store. This may include extending free merges for more testing. We never charged Barkley-ware. It seems that Barkley-ware's only issue is that we limited the free plan. Free plan is meant for setup and testing, and after more than two years we changed it to offer better services to our paid customers.
You can read more below if you have time!
**********Original Response************
Hi,
I hope you're doing well.
We are a bit confused by your review. Since Mergify started, it always offered 10 free merges on the Starter plan. After more than two years, we changed the free tier plan to offer better services to our customers.
Your review may suggest that we reduced the free merges and start charging you sooner than you expected. This is not the case.
It also may suggest that we employ tactics to overcharge users. This is also not the case. This was a simple change in the free tier plan.
We would love to communicate and resolve this misunderstanding.
**********************
**********Update**********
Let's take a step back!
Barkley-ware installed the app in October 2023. After installation, they activated the free plan. At that time, Mergify offered ten free merges. Barkley-ware did their first merge ten days before leaving this review. By the time they wrote this review, Mergify had completed six free merges for Barkley-ware. A couple of days before this review, Mergify reduced the number of free merges for all free plans to five free merges.
The change in the free service seems to be the main issue.
Barkley-ware was never charged by Mergify.
We reached out and wrote the initial response to the review. They demanded that we change a line in our response. We were never given an explanation on the "Bait and switch..." part of their review. The other part of the review "Halfway through my 10 free merges, they changed it to 5 free merges" is correct. We did reduce the free merges.
"Mergify reached out to try to convince me to change this negative review in exchange for more free merges.": Since you took issue with the reduction of free merges, we did offer to restore your free merges. We also offered you free merges if you need to continue testing our service.
"They also admitted via email that they DID halve my number of free merges": This is correct. We admitted this in the original response: "After more than two years, we changed the free tier plan"
"which stands in contrast to what they typed under my public review": In the first paragraph of our response we accepted that we changed the plan. We explained this to Barkley-ware. We meant that we didn't reduce the free merges to charge Barkley-ware without them knowing.
À propos de cette application
Lancement
20 septembre 2021
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Traitement des commandes – autre , Modification de commandeFonctionne avec
Vanga AI • Upsell Assistant, ShipstationConçue par BestApper
À propos de BestApper
Note moyenne : 4,1
2 ans d’expérience dans la création d’applications pour l’App Store de Shopify
3706 Densbury Drive, Mississauga, ON, L5N 6Z1, CA
Assistance
Envoyer un messagemergify@bestapper.com