Destaques
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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Localização: Estados Unidos
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Dá para usar direto no admin da Shopify
Sobre o app
Lançado
20 de setembro de 2021
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Processamento de pedidos - Outro , Edição de pedidosFunciona com
Vanga AI • Upsell Assistant, ShipstationEconomize tempo e dinheiro juntando pedidos!
Mergify ajuda você a juntar vários pedidos em um único pedido para reduzir custos de envio desnecessários. Você pode combinar pedidos escolhendo-os manualmente, ou configurando regras para fazer isso automaticamente. Há também uma lista de pedidos sugeridos para junção que você pode escolher. Você pode personalizar o processo de junção do Mergify de acordo com suas necessidades. Pedidos unidos não irão interromper suas análises, e você pode moldar o pedido final com uma ampla gama de opções.
- Selecione pedidos manualmente e junte-os em um pedido ou um rascunho de pedido.
- Pedidos combinados não afetarão seu inventário e vendas.
- Obtenha sugestões de junção.
- Junte pedidos automaticamente com base em suas regras definidas.
- Recalcule o custo de envio com base nas taxas da loja e reembolse o custo de envio não utilizado.
Contém texto traduzido automaticamente
Preços
Plano Inicial
Grátis
- 5 junções GRATUITAS
- Junção manual de pedidos
- 5 sugestões inteligentes de junção a cada 30 dias
- Histórico de uso
- Notificação ao cliente
Plano Básico
$9.99 /mês
$0,3 por junção após 35 junções gratuitas
- 35 Junções GRATUITAS a cada 30 dias
- Junção manual de pedidos
- Sugestões inteligentes de junção ilimitadas
- Histórico de uso
- Notificação ao cliente
Planos Avançados
$29.99 /mês
$0,2 por junção após 100 junções gratuitas
- 150 Junções GRATUITAS a cada 30 dias
- Junção manual de pedidos
- Sugestões inteligentes ilimitadas
- Histórico de uso
- Notificação ao cliente
- Junção automática de pedidos
Plano Profissional
$49.99 /mês
$0,15 por junção após 350 junções gratuitas
- 350 Junções GRATUITAS a cada 30 dias
- Junção manual de pedidos
- Sugestões inteligentes de junção ilimitadas
- Histórico de uso
- Notificação ao cliente
- Junção automática de pedidos
Plano Inicial
Grátis
- 5 junções GRATUITAS
- Junção manual de pedidos
- 5 sugestões inteligentes de junção a cada 30 dias
- Histórico de uso
- Notificação ao cliente
Plano Básico
$9.99 /mês
$0,3 por junção após 35 junções gratuitas
- 35 Junções GRATUITAS a cada 30 dias
- Junção manual de pedidos
- Sugestões inteligentes de junção ilimitadas
- Histórico de uso
- Notificação ao cliente
Planos Avançados
$29.99 /mês
$0,2 por junção após 100 junções gratuitas
- 150 Junções GRATUITAS a cada 30 dias
- Junção manual de pedidos
- Sugestões inteligentes ilimitadas
- Histórico de uso
- Notificação ao cliente
- Junção automática de pedidos
Plano Profissional
$49.99 /mês
$0,15 por junção após 350 junções gratuitas
- 350 Junções GRATUITAS a cada 30 dias
- Junção manual de pedidos
- Sugestões inteligentes de junção ilimitadas
- Histórico de uso
- Notificação ao cliente
- Junção automática de pedidos
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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
21 avaliações
App works well for us, however communication/customer service is absolutely horrendous. Twice now I've waited several days, I think a week one time, for a response or solution. I've emailed and I've used their chat on the app. Crickets.
Hi
Thanks for your feedback. We're happy Mergify works well. I'm sorry for the poor support experience. We're answering merchant questions, helping them set up Mergify for their stores, and adding features per their request. We always try to be better.
Deceptive "Free" Plan is More Like a Limited Trial
I was initially drawn to the Mergify app based on its advertised free plan, promising 10 free merges per month. This seemed like a perfect amount that I'll ever need for my store.
However, I was extremely disappointed to discover that the free plan had been drastically reduced to a mere 5 total merges, with no prior notice whatsoever. This change renders the "free" plan practically useless for any newly launched store, as 5 merges are quickly exhausted during the initial setup and testing phase.
Here's why I'm leaving a 1-star review and uninstalling Mergify:
The initial free plan was a major factor in my decision to install the app. The sudden and unannounced change feels misleading and unfair. With only 5 total merges, it's impossible to properly evaluate the app's value within my store's workflow. Not receiving any notification about such a significant change to the free plan is poor customer service.
I cannot recommend the Mergify app and will be looking for a more transparent and reliable solution.
Thank you for sharing your concerns. We’re sorry for the confusion caused by the change in our free plan. To address this, we’re reverting to the original plan for users like you who joined us before the adjustment. This change was not intended to mislead, and we regret not communicating it more clearly. Your feedback is crucial in helping us improve. For any further assistance or queries, please don't hesitate to contact us.
Gross, they switched to 5 total merges and now you have to sub for $10 a month for 35 total, then it incrementally gets more expensive the more you use it. I'll take my Netflix subscription elsewhere; thank you
Hi
I hope you're doing well.
Mergify saves stores time and money. With Mergify, merchants can efficiently merge orders and save money on multiple shipping labels. We try to provide the best service for our customers. After two years of offering a comprehensive free plan, we decided to limit it so we could focus on our paid customers.
The free plan is for testing the app and finding the best settings.
We're more than willing to extend the free merges for any store if they need more to complete their tests and setup.
Writing this review because Mergify introduced a feature upon our request! This has streamlined our operations. It's made combining orders a breeze, saving us on shipping.
We work hard to add features at the request of our users! I'm glad you're happy with Mergify!
Bait and switch... Halfway through my 10 free merges, they changed it to 5 free merges
Edit: (I wish I could attach screenshots as proof)
Mergify reached out to try to convince me to change this negative review in exchange for more free merges. They also admitted via email that they DID halve my number of free merges, which stands in contrast to what they typed under my public review:
”Your review may suggest that we reduced the free merges and start charging you sooner than you expected. This is not the case.”
TLDR;
Mergify works with all stores to help them test and setup the app for their store. This may include extending free merges for more testing. We never charged Barkley-ware. It seems that Barkley-ware's only issue is that we limited the free plan. Free plan is meant for setup and testing, and after more than two years we changed it to offer better services to our paid customers.
You can read more below if you have time!
**********Original Response************
Hi,
I hope you're doing well.
We are a bit confused by your review. Since Mergify started, it always offered 10 free merges on the Starter plan. After more than two years, we changed the free tier plan to offer better services to our customers.
Your review may suggest that we reduced the free merges and start charging you sooner than you expected. This is not the case.
It also may suggest that we employ tactics to overcharge users. This is also not the case. This was a simple change in the free tier plan.
We would love to communicate and resolve this misunderstanding.
**********************
**********Update**********
Let's take a step back!
Barkley-ware installed the app in October 2023. After installation, they activated the free plan. At that time, Mergify offered ten free merges. Barkley-ware did their first merge ten days before leaving this review. By the time they wrote this review, Mergify had completed six free merges for Barkley-ware. A couple of days before this review, Mergify reduced the number of free merges for all free plans to five free merges.
The change in the free service seems to be the main issue.
Barkley-ware was never charged by Mergify.
We reached out and wrote the initial response to the review. They demanded that we change a line in our response. We were never given an explanation on the "Bait and switch..." part of their review. The other part of the review "Halfway through my 10 free merges, they changed it to 5 free merges" is correct. We did reduce the free merges.
"Mergify reached out to try to convince me to change this negative review in exchange for more free merges.": Since you took issue with the reduction of free merges, we did offer to restore your free merges. We also offered you free merges if you need to continue testing our service.
"They also admitted via email that they DID halve my number of free merges": This is correct. We admitted this in the original response: "After more than two years, we changed the free tier plan"
"which stands in contrast to what they typed under my public review": In the first paragraph of our response we accepted that we changed the plan. We explained this to Barkley-ware. We meant that we didn't reduce the free merges to charge Barkley-ware without them knowing.
Sobre o app
Lançado
20 de setembro de 2021
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Processamento de pedidos - Outro , Edição de pedidosFunciona com
Vanga AI • Upsell Assistant, ShipstationDesenvolvido por BestApper
Sobre BestApper
Avaliação média: 4,1
Constrói apps para a App Store da Shopify há 2 anos
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Atendimento
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