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BestChat提供的服務絕對值得稱讚。他們的回覆速度非常迅速，幾乎瞬間就能回應用戶的詢問，這種高效率讓人印象深刻。而且，他們的介面設計十分美麗，充滿現代感，使用起來非常直覺和舒適。無論是文字還是圖像，都呈現出高度的專業水準。
感謝您對BestChat的讚賞，YOUNGER！🌟 您的反饋激勵我們繼續提供更好的用戶體驗。如果您需要任何幫助，請隨時聯繫我們！🚀
The software is very easy to use, with many functions, and the customer service staff is very serious in helping us complete the settings
We are delighted to know you find our software user-friendly! 👏 Our team is dedicated to providing excellent support. If you need further assistance, feel free to reach out!
The customer service is very polite, and the interface is quite user-friendly, making it very suitable for beginners to use! And it's currently still free too.
We're glad to hear that you were happy with our service. We take pride in what we do and appreciate your recognition.
Fast App
Easy to use
Perfect
I like the App and I recommend for all business owners to use this App
Glad you're enjoying the app, shopiqat! Thanks for the recommendation! If you need any assistance, feel free to reach out.😊😊😊
The app was not only incredibly user-friendly, but it was also packed with amazing features that made my interaction with it smooth and enjoyable.
But what really stood out to me was the exceptional customer service provided by Kyrie, one of the representatives for the app. Kyrie was not only incredibly helpful and knowledgeable, but also had a great sense of humor that made our interactions all the more enjoyable. Went above and beyond to ensure that I had a positive experience and patiently answered all of my questions.
Overall, I would highly recommend this app to anyone.
Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.
I recently had the pleasure of using this incredible chat app, and I must say, it has exceeded all my expectations. I want to take a moment to express my utmost appreciation for the exceptional customer service I received from Alice. Her dedication and attentiveness have truly made my experience with this company memorable and enjoyable.
Thank you for your kind words about our team member, Alice. We'll be sure to pass along your appreciation! If you ever need assistance again, don't hesitate to reach out. 😊😊😊
TOP Support 1A !!! VERY GOOD SUPPORT. Thank You
Super i am happy
Schnelle Antworten, man muss nicht lange Warten.
Your feedback has made our day! We appreciate your business and will always strive to provide exceptional service to our customers.
Very good app! Support is awesome, their response is very fast
I wholeheartedly recommend this application.
Hi INTERIOR DÉCOR team, thanks for your glowing review. We hope you continue to find the value that BestChat brings to your business.
Very useful App with great customer service. Highly recommended for any webpage. Easy to use and install, very customisable.
We're delighted you're finding BestChat useful! Thank you for your kind words about our customer service – we're here to make sure you have the best experience possible!
After adding this app we felt it was a little more complicated to set up than others. Also, when a visitor initiates a chat, you cannot simply reply. You need to go into a tab and then click on the visitor and then initiate a chat from there. From here, after you click into the chat, your welcome text is sent ... not automatically when a visitor asks a question and they are waiting for you to respond. This complicates things a little. Also, after a visitor asks their first question, there is no-where for them to add to this if they need to add to their first message. They have to wait for you to reply or initiate the chat from your end. The app on iOS was glitchy and extremely slow and stopped working. Customization is limited as you cannot change the link colors in Quick Answers. They are set to blue. This being said, customer service is VERY GOOD. They were very helpful and tried to help us set it all up although we had already spent hours on it and by that time had had enough. if we had taken them up on the offer, maybe all would have been ok :) I think in time and with some updates this app will be amazing but for now it is not for us. Do note: If you uninstall YOU WILL need to contact Shopify to delete some fragmented coding as the widget does not delete when uninstalling.
Dear Stoned Hilda team,
We would like to sincerely apologize for the inconvenience you experienced while using our app. We believe that there might have been some misunderstandings regarding its functionality. Although we tried our best to explain the situation, it appears that we were unable to provide a clear explanation.
One of the key issues was the accidental closure of the ACD (Automatic Chat Distribution) button, which prevented the chat from opening directly. We were unaware that the app on your mobile device was not functioning properly. Our dedicated technical team is more than happy to assist you in resolving this matter.
We regret to inform you that, at this stage, customization of the chatbot question link color is not possible. Additionally, if you uninstall BestChat, the code will be completely deleted. Please note that a few of our customers have encountered similar issues, as it sometimes takes time for Shopify to refresh changes. We appreciate your understanding and patience in this matter.
Thank you for taking the time to provide your feedback, and we genuinely hope that you have a wonderful day ahead.