Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
31 mei 2023

this is the best app i have came across by far. very easy interface and easy to use not like many other complicated apps..thank you

Fecce
India
4 maanden gebruiken de app
BestChat heeft geantwoord 29 februari 2024

Thank you for the kind words! Ease of use is our priority! If you need any assistance, feel free to reach out to us.

5 mei 2023

This software works well, customer service is responsive and problems are solved accurately and efficiently, this software can do a lot and is worth a try, but there is one thing I would like to improve, the ability to see messages from customers and reply directly, at the moment it is only an online chat function, I hope it will be added soon.

AOMUO
China
6 maanden gebruiken de app
BestChat heeft geantwoord 1 maart 2024

We're glad to hear that you find our software useful and our customer service responsive, AOMUO. Your feedback regarding the ability to see messages from customers directly is duly noted, and we'll consider it for future updates.

28 januari 2024

介面簡單,好操作。Inbox icon 的呈現方式有引導用戶聊天的功能。不過國際化的部分需要再改善一些(例如:chat invitation 的語言,希望可以設定不同語言)。帳號的使用也希望可以有多個帳號同時登入(目前限制2個,但這部分可以跟客服溝通,他們會幫你申請)。整體來看,很OK

TIANYIAI
Taiwan
5 dagen gebruiken de app
BestChat heeft geantwoord 15 maart 2024

感謝您的寶貴意見!💡 我們很高興您覺得介面簡單易用。關於國際化方面的建議,我們會仔細考慮。歡迎您隨時提供更多寶貴意見!

2 juni 2023

I've been using BestChat app for several days now and I am really impressed. It is easy to use, integrates with my Shopify store seamlessly, and the customer support is the top-notch. I would definitely recommend BestChat to anyone who is looking for a live chat and chatbot solution.

Babie Bomb
China
Ongeveer 2 maanden gebruiken de app
BestChat heeft geantwoord 29 februari 2024

Thanks for sharing your experience with BestChat! 🌟 We're thrilled to hear that you find it easy to use and seamless with your Shopify store. Thanks for the recommendation! 👍

13 juni 2023

I recently implemented this company's chatbot for my business, and I'm thrilled with the results! The app works seamlessly, delivering quick and accurate responses to customer inquiries. It has significantly improved our customer support experience, saving us valuable time and resources. I highly recommend this chatbot solution for its reliability and efficiency. Well done!

Greeenshit Energy
India
4 maanden gebruiken de app
BestChat heeft geantwoord 28 februari 2024

Thank you for recommending our solution and for your kind words! 👏 Improving customer support experience is our goal. We're delighted to hear about your positive experience with our chatbot. Thank you so much!

Bewerkt 30 mei 2023

very good support, instant response, very helpful in troubleshooting and solving problems. saving me lots of time.

Edit, people, this app is better than the chat app of my phone company!!!!

WithWindComesGlory
Canada
6 maanden gebruiken de app
BestChat heeft geantwoord 29 februari 2024

Thanks for the fantastic feedback! Your time is valuable, and we're glad we could help save you some. Cheers to better chats! 🚀

8 juni 2023

very fast and helpful support.
I was in a real pickle needing to change some of my settings and weren’t able to access my PC to change them. The support team quickly assisted and had it changed for me in under 5min!
Definitely recommend this APP!!

Bamboo Splash
Zuid-Afrika
Ongeveer een maand gebruiken de app
BestChat heeft geantwoord 29 februari 2024

We are honored to serve you!
Your feedback is a validation of our work. We will continue to work hard to provide you with more high-quality solutions to help you achieve your goals.

16 juni 2023

its a good app for livechat.. and it also free for use and easy to use... i hope this apps will be grow fast

jomotech.id
Indonesië
9 maanden gebruiken de app
BestChat heeft geantwoord 28 februari 2024

We're glad to hear your positive feedback! We also share your hope for its rapid growth. Looking forward to witnessing its development together! 🤝

14 augustus 2023

We have to say that the customer service we received from Alice was outstanding! Very fast response and immediate solution to any problem or question. Amazing. Alice has a lot of patience and we really appreciate it.

Best customer service, the app works easily, the setting is very clear, in addition, it's FREE. We recommend this App to everyone. From a small to a large shop.

Thank you Alice!

Brilani
Israël
5 dagen gebruiken de app
BestChat heeft geantwoord 27 februari 2024

We're excited to hear such positive feedback about our customer service! Your recommendation to shops of all sizes is greatly appreciated. Thank you for your kind words and support!

12 november 2023

Impressive for 15 minutes till I realized that it would remain visible to users even when it was not attended. We know from A/B testing this is a killer on Mobile for us, so had to uninstall because they said turning it off was not a feature. That warrants 4 starts.

Giving this 3 stars because it remains on my site even AFTER being uninstalled. Such a waste of time chasing down how to finally get it off.

Lilly & Lime
Australië
Ongeveer 2 uur gebruiken de app
BestChat heeft geantwoord 23 februari 2024

Thank you for your feedback, Lilly & Lime. We'll take your input into account for future improvements. If you need further assistance, please don't hesitate to reach out.