Recensioner (178)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
30 mars 2023

The app was not only incredibly user-friendly, but it was also packed with amazing features that made my interaction with it smooth and enjoyable.

But what really stood out to me was the exceptional customer service provided by Kyrie, one of the representatives for the app. Kyrie was not only incredibly helpful and knowledgeable, but also had a great sense of humor that made our interactions all the more enjoyable. Went above and beyond to ensure that I had a positive experience and patiently answered all of my questions.

Overall, I would highly recommend this app to anyone.

Picanto Shop
USA
Ungefär 20 timmar användning av appen
BestChat svarade 30 mars 2023

Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.

23 maj 2023

I recently had the pleasure of using this incredible chat app, and I must say, it has exceeded all my expectations. I want to take a moment to express my utmost appreciation for the exceptional customer service I received from Alice. Her dedication and attentiveness have truly made my experience with this company memorable and enjoyable.

Shop377A
Singapore
Ungefär 18 timmar användning av appen
BestChat svarade 1 mars 2024

Thank you for your kind words about our team member, Alice. We'll be sure to pass along your appreciation! If you ever need assistance again, don't hesitate to reach out. 😊😊😊

22 mars 2023

TOP Support 1A !!! VERY GOOD SUPPORT. Thank You

Super i am happy

Schnelle Antworten, man muss nicht lange Warten.

Elektroniktrade
Schweiz
Ungefär 17 timmar användning av appen
BestChat svarade 22 mars 2023

Your feedback has made our day! We appreciate your business and will always strive to provide exceptional service to our customers.

30 maj 2023

Very good app! Support is awesome, their response is very fast
I wholeheartedly recommend this application.

INTERIOR DECOR
Rumänien
Ungefär 17 timmar användning av appen
BestChat svarade 29 februari 2024

Hi INTERIOR DÉCOR team, thanks for your glowing review. We hope you continue to find the value that BestChat brings to your business.

16 maj 2023

This app is actually really really well made, especially to be completely free with no hidden charges. My only thing is that you can't translate the app text. You can choose from preset translations, but I want to be able to customize all text anywhere on the app. The other thing is that there is no real sync with Shopify data. You can't see what people have in their cart, you can't see order history, you can't do anything with the customer account or Shopify orders. All you can do is see what page they're on and what info they used to self-identify. If it wasn't for those 2 things, it would be the perfect app. But I'm going to uninstall it because I need the other features.

JEALOUSY
USA
17 dagar användning av appen
BestChat svarade 1 mars 2024

Thanks for sharing your thoughts! We're glad you appreciate the app's quality. We'll definitely consider your feedback about customizing text and syncing with Shopify data for future improvements. If you ever change your mind, we'd love to have you back!

13 april 2023

Very useful App with great customer service. Highly recommended for any webpage. Easy to use and install, very customisable.

Lilly + Dash
Australien
Ungefär 8 timmar användning av appen
BestChat svarade 4 mars 2024

We're delighted you're finding BestChat useful! Thank you for your kind words about our customer service – we're here to make sure you have the best experience possible!

12 juni 2023

This app is great for new merchants, easy to set up and the customer service staff is very helpful in solving problems. Recommend using this online chat tool.

Sprolink-official
Kina
Ungefär 4 timmar användning av appen
BestChat svarade 28 februari 2024

We appreciate your recommendation of our online chat tool! Thank you so much for your positive feedback!

5 maj 2023

This program runs very smoothly on the website, the overall use is very smooth, and the customer service replies are also very fast and friendly.

登偉生技顧問有限公司
Taiwan
Ungefär 3 timmar användning av appen
BestChat svarade 1 mars 2024

Our team is dedicated to providing fast and friendly customer service, so we're delighted to hear that you've had a positive interaction with us. If you have any further questions or need assistance, don't hesitate to reach out! 🤝😊

26 april 2023

I just started using BestChat (my first try at a chat application). Super easy to setup and get going and they provide excellent customisation options for a free app. Support is top notch too, will definitely recommend it to others!

Transacto | POS Systems & Hardware | POS Software
Australien
Ungefär 2 timmar användning av appen
BestChat svarade 26 april 2023

Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.

16 maj 2023

Good customer service, individual support and assistance. Useful tips for using the application. Thanks!

Cut Cult
Israel
Ungefär 2 timmar användning av appen
BestChat svarade 1 mars 2024

Appreciate the positive feedback! 🙌 Glad our customer service and tips have been helpful for you. If you ever need more assistance or tips, we're here to help!